Member Concierge & Personal Shopper

Walmart Inc.; St. Clairsville (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Stock purchase plan

Job summary

Walmart Inc. in Saint Clairsville, OH is seeking a team member to support Membership by informing customers about benefits, processing upgrades, and handling orders. You will assist members, promote products and services, and help ensure accuracy and safety in daily operations.

The role emphasizes customer service, collaboration with store teams, and adherence to safety and company policies, with opportunities to participate in sales events at Sam's Club facilities.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits and promoting the value of Walmart products and services
• Processes Membership upgrades and credit accounts
• Participates in sales and marketing events and strives to meet Membership goals
• Maintains safety of the facility by following safety standards and procedures including safety sweeps and proper forklift spotting
• Handles and disposes of hazardous materials following company guidelines and reports unsafe situations to management
• Fulfills Order Fax, Pull and Click orders by reviewing, pulling from shelves, scanning, wrapping and palletizing items, and ensuring order accuracy
• Secures items until Members arrive and follows up on out-of-stock merchandise to meet Member needs
• Completes work assignments by using policies, data and resources; collaborates with managers, coworkers and customers
• Provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise and resolving issues
• Complies with policies and ethics by applying open door policy and executing business processes
• Promotes Walmart values by acting with integrity and respecting others and teamwork
• Delivers results by prioritizing customer focus and balancing short- and long-term goals
• Embraces change and supports others through transitions

Job description

Walmart Inc. in Saint Clairsville, OH is seeking a team member to support Membership by informing customers about benefits, processing upgrades, and handling orders. You will assist members, promote products and services, and help ensure accuracy and safety in daily operations.

The role emphasizes customer service, collaboration with store teams, and adherence to safety and company policies, with opportunities to participate in sales events at Sam's Club facilities.