Member Concierge & Personal Shopper

Walmart; Wilkes-Barre (Luzerne County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off benefits

Other benefits

Live Better U

Job summary

Walmart in Wilkes-Barre, PA is looking for a Customer Service Associate to support Sam's Club membership benefits, process memberships and upgrades, and assist at sales events. You will help members with purchases, locate merchandise, and ensure accurate orders.

The role involves following safety standards, handling hazardous materials procedures, and delivering friendly service to members while upholding Walmart values and a culture of belonging.

Qualifications

• Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
• Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits promoting the value of Company products and services processing Memberships upgrades and credit accounts participating in sales and marketing events and making efforts to meet Membership goals.
• Provides Member service by acknowledging the Member identifying their needs assisting with purchasing decisions locating merchandise resolving issues and concerns and promoting the Companys products and services.
• Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback.

Job description

Walmart in Wilkes-Barre, PA is looking for a Customer Service Associate to support Sam's Club membership benefits, process memberships and upgrades, and assist at sales events. You will help members with purchases, locate merchandise, and ensure accurate orders.

The role involves following safety standards, handling hazardous materials procedures, and delivering friendly service to members while upholding Walmart values and a culture of belonging.