Member Concierge & Personal Shopper

Sam's Club; Memphis (TN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock

Paid time off

Other benefits

Job summary

Sam's Club in Memphis, TN is seeking staff to support Membership by providing information on benefits, promoting Walmart products and services, processing Memberships upgrades and credit accounts, and participating in sales events to meet Membership goals. You will help maintain safety standards and assist with customer service needs.

The role includes member order processing, asking questions to meet member needs, and working with team members to ensure accurate invoices and on-hand

Responsibilities

• Delivers member service by acknowledging the member, identifying needs, assisting with purchases, locating merchandise and resolving issues.
• Supports Membership by providing information on benefits and promoting products and services, processing Memberships upgrades and credit accounts.
• Participates in events and drives to meet Membership goals while following safety standards and guidelines.
• Completes tasks with accuracy, communicates progress, and collaborates with managers and coworkers to improve operations.

Skills

Customer service

Sales skills

Safety compliance

Job description

Sam's Club in Memphis, TN is seeking staff to support Membership by providing information on benefits, promoting Walmart products and services, processing Memberships upgrades and credit accounts, and participating in sales events to meet Membership goals. You will help maintain safety standards and assist with customer service needs.

The role includes member order processing, asking questions to meet member needs, and working with team members to ensure accurate invoices and on-hand