Personal Shopper & Member Concierge — Benefits & Growth

Sam's Club; Tulsa (OK); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Life insurance

Paid time off

Employee discounts

Disability benefits

Military leave pay

Education benefits

Job summary

Sam's Club in Tulsa, OK is hiring for a role focused on Membership support and customer service. You will inform members about benefits, promote value of products and services, process membership upgrades and credit accounts, and assist during sales events, aiming to meet membership goals.

The position emphasizes safety, accuracy, and adherence to policies. You will handle orders, serve members, locate merchandise, and resolve issues while embodying Walmart's customer-first principles.

Qualifications

• Experience in retail or membership services preferred.
• Ability to help customers with purchasing decisions and resolve issues.

Responsibilities

• Provides Member service by acknowledging the Member and assisting with purchasing decisions.
• Delivers Membership benefits information and promotes Walmart/Sam's Club products and services.
• Processes Membership upgrades and credit accounts and supports sales events.
• Locates merchandise, pulls orders, and ensures accuracy of invoices and items for Members.

Skills

Customer service

Sales knowledge

Safety procedures

Teamwork

Job description

Sam's Club in Tulsa, OK is hiring for a role focused on Membership support and customer service. You will inform members about benefits, promote value of products and services, process membership upgrades and credit accounts, and assist during sales events, aiming to meet membership goals.

The position emphasizes safety, accuracy, and adherence to policies. You will handle orders, serve members, locate merchandise, and resolve issues while embodying Walmart's customer-first principles.