Member Concierge – Part-Time Front Desk & Programs

YMCA of Central Stark County (Ohio); Canton (OH); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Complimentary membership

Discounted child care

Job summary

YMCA of Central Stark County is seeking a Part-Time front desk customer service representative to deliver exceptional service to members, guests and program participants at our Canton, OH facility. You will help ensure safety and assist with member needs.

In this role, you will respond to inquiries, promote memberships and programs, and build relationships that foster a welcoming community. The position offers varied weekday and weekend shifts and opportunities to engage with members daily.

Qualifications

• Excellent interpersonal, phone and problem solving skills.
• Previous customer service, sales or related experience required
• Proficient in Microsoft Office
• Friendly, flexible team player

Responsibilities

• Responds to member and guest needs to aid retention
• Promotes memberships and programs
• Builds relationships with members and helps connect them with the YMCA
• Circulates throughout the building to ensure safety and member relations

Skills

Interpersonal skills

Problem solving

Customer service experience

Teamwork

Flexible and friendly

Tools

Microsoft Office

Job description

YMCA of Central Stark County is seeking a Part-Time front desk customer service representative to deliver exceptional service to members, guests and program participants at our Canton, OH facility. You will help ensure safety and assist with member needs.

In this role, you will respond to inquiries, promote memberships and programs, and build relationships that foster a welcoming community. The position offers varied weekday and weekend shifts and opportunities to engage with members daily.