Member-Centric Branch Leader: Growth & Service

S.C. State Credit Union; Spartanburg (SC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Prescription,

Life Insurance

401K with employer matching

Tuition Reimbursement

Federal Reserve Banks Holiday Schedule

Job summary

SC State Credit Union in Spartanburg seeks a Branch Manager to lead a dynamic team, drive growth, and deliver exceptional member service. The role emphasizes relationship-building and strategic execution within a member-centric culture.

You will guide branch operations, staff development, and compliance while promoting credit union products and services to enhance member financial well-being.

Qualifications

• Bachelor’s degree or equivalent professional experience, preferably in business or related field.
• Prior experience within a credit union or financial institution.
• Demonstrated expertise in branch operations, consumer lending, and staff management.
• Strong knowledge of financial services policies, procedures, and regulatory standards.
• Proven leadership, communication, and relationship-building skills.
• Strong commitment to delivering a member-centric service experience.
• Familiarity with financial services software and operational systems.

Responsibilities

• Managing and monitoring branch activities and performance.
• Opening new accounts and overseeing consumer lending and loan production.
• Promoting and cross-selling credit union products and services.
• Driving membership growth and community engagement.
• Leading, coaching, and developing branch employees.
• Supporting staff retention and fostering a productive, team-oriented culture.
• Ensuring adherence to established policies, procedures, and regulatory requirements.
• Collaborating with the Regional Team and senior leadership to execute strategic initiatives.

Skills

Leadership

Branch operations

Consumer lending

Staff management

Regulatory knowledge

Communication

Relationship-building

Member-centric service

Financial software familiarity

Education

Bachelor's degree or equivalent

Tools

Financial services software

Job description

SC State Credit Union in Spartanburg seeks a Branch Manager to lead a dynamic team, drive growth, and deliver exceptional member service. The role emphasizes relationship-building and strategic execution within a member-centric culture.

You will guide branch operations, staff development, and compliance while promoting credit union products and services to enhance member financial well-being.