Member Care Supervisor - Work From Home

Lever, Inc.; Hattiesburg (MS); Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Mentorship program

Flexible schedule

Training opportunities

Job summary

Lever, Inc. is seeking a client-facing, fully remote role in financial services. You will enroll and support clients who asked for guidance, paired with a growing team, with tools and mentorship provided.

You'll join leaders who stay involved, build a schedule around real life, and own a portfolio of ongoing client engagements rather than one-off calls.

Qualifications

• Clear, human communication is essential.
• Self-discipline with minimal supervision.
• Willingness to follow a proven sales process.
• Interest in discussing benefits rather than only 'sales energy'.

Responsibilities

• Enroll and support clients who request guidance.
• Collaborate with a growing team and participate in mentorship.
• Deliver client-facing engagements remotely in financial services.
• Conduct web presentations and coordinate with leadership.

Skills

Clear communication

Self-discipline

Process adherence

Benefits conversations

Job description

Client-facing, fully remote, financial services.

You are paired with a growing team, given tools and mentorship, and expected to enroll and support clients who asked for guidance.

The deal

1. Home office. Web presentations.
2. Work that matters to families.
3. Training and leaders who stay involved.
4. A schedule you can build around real life.
5. A portfolio you keep serving - not a stack of one-off calls.

Requirements

• Communication that is clear and human
• Discipline without a supervisor in the hallway
• Openness to a proven process
• Interest in benefits conversations, not just "sales energy"