Member Care Representative - Work From Home

AO Garcia Agency; Gilbert (AZ); Remote; USD 35,000 - 60,000; Full time

Job summary

AO Garcia Agency is seeking a client-facing professional for a fully remote role in financial services. You will be paired with a growing team, using provided tools and mentorship to enroll and support clients who ask for guidance.

The position emphasizes work that matters to families, with a schedule you can build around real life and ongoing involvement from leaders to help you succeed.

Qualifications

• Clear, human communication is essential.
• Ability to work independently without direct supervision.
• Willingness to follow a proven process.
• Interest in discussing benefits, not just sales energy.

Responsibilities

• Enroll and support clients who seek guidance.
• Maintain client relationships as part of a growing team.
• Engage in training and mentorship provided by leaders.

Skills

Clear communication

Self-motivation

Process openness

Interests in benefits conversations

Job description

Client-facing, fully remote, financial services.

You are paired with a growing team, given tools and mentorship, and expected to enroll and support clients who asked for guidance.

The deal

• 1. Home office. Web presentations.
• 2. Work that matters to families.
• 3. Training and leaders who stay involved.
• 4. A schedule you can build around real life.
• 5. A portfolio you keep serving — not a stack of one-off calls.

Requirements

• Communication that is clear and human
• Discipline without a supervisor in the hallway
• Openness to a proven process
• Interest in benefits conversations, not just “sales energy”