Member Banking Advisor – Loans & Services

SPC Credit Union; Florence (SC); On-site; USD 20,000 - 28,000; Full time

Job summary

SPC Credit Union in Florence, SC is seeking a friendly Teller to deliver exceptional member service, handle everyday transactions, and promote financial solutions across branches.

You will open accounts, assist with loans, and educate members on digital tools while meeting service and sales goals in a fast-paced, community-focused environment.

Travel between branches and occasional overnight training may be required.

Qualifications

• High school diploma or equivalent.
• Three to five years in banking or related customer service.
• Strong communication and relationship-building skills with service focus.
• Sales-minded with ability to identify member needs and offer solutions.

Responsibilities

• Deliver exceptional member service while promoting SPC Credit Union’s mission, vision, and values.
• Assist members with teller transactions, account services, and financial solutions from start to finish.
• Open and maintain consumer and business accounts, IRAs, and share certificates.
• Originate consumer loan applications and guide members through the lending process.
• Identify member needs and recommend products and services that enhance financial well‑being.
• Meet or exceed sales and service goals through relationship building and outreach.
• Educate members on digital banking tools and emerging technologies.
• Accurately process financial transactions, maintain cash balances, and handle cash.
• Resolve member concerns professionally while ensuring a positive member experience.
• Maintain compliance with policies, procedures, regulations, and security standards.
• Multitask across teller, member service, and lending using multiple software systems.

Skills

Excellent communication

Customer service

Relationship building

Sales-minded

multitasking

Education

High school diploma or equivalent

Job description

SPC Credit Union in Florence, SC is seeking a friendly Teller to deliver exceptional member service, handle everyday transactions, and promote financial solutions across branches.

You will open accounts, assist with loans, and educate members on digital tools while meeting service and sales goals in a fast-paced, community-focused environment.

Travel between branches and occasional overnight training may be required.