Universal Sales Associate I - Florence

SPC Credit Union; Florence (SC); On-site; USD 20,000 - 28,000; Full time

Job summary

SPC Credit Union in Florence, SC is seeking a friendly Teller to deliver exceptional member service, handle everyday transactions, and promote financial solutions across branches.

You will open accounts, assist with loans, and educate members on digital tools while meeting service and sales goals in a fast-paced, community-focused environment.

Travel between branches and occasional overnight training may be required.

Qualifications

• High school diploma or equivalent.
• Three to five years in banking or related customer service.
• Strong communication and relationship-building skills with service focus.
• Sales-minded with ability to identify member needs and offer solutions.

Responsibilities

• Deliver exceptional member service while promoting SPC Credit Union’s mission, vision, and values.
• Assist members with teller transactions, account services, and financial solutions from start to finish.
• Open and maintain consumer and business accounts, IRAs, and share certificates.
• Originate consumer loan applications and guide members through the lending process.
• Identify member needs and recommend products and services that enhance financial well‑being.
• Meet or exceed sales and service goals through relationship building and outreach.
• Educate members on digital banking tools and emerging technologies.
• Accurately process financial transactions, maintain cash balances, and handle cash.
• Resolve member concerns professionally while ensuring a positive member experience.
• Maintain compliance with policies, procedures, regulations, and security standards.
• Multitask across teller, member service, and lending using multiple software systems.

Skills

Excellent communication

Customer service

Relationship building

Sales-minded

multitasking

Education

High school diploma or equivalent

Job description

Join SPC Credit Union and make a meaningful impact by helping members achieve their financial goals while delivering exceptional, relationship-focused service. In this dynamic, universal banking role, you’ll assist members from start to finish with everyday transactions, account services, and lending solutions, while consistently identifying opportunities to improve their financial well‑being. This position is ideal for someone who thrives in a fast‑paced, member‑focused environment. Starting Pay: $17.55 per hour

What You Will Do:

• Deliver exce ptional member service while promoting SPC Credit Union’s mission, vision, and values.
• Assist members with teller transactions, account services, and financial solutions from start to finish.
• Open and maintain consumer and business accounts, IRAs, and share certificates.
• Originate consumer loan applications and guide members through the lending process.
• Identify member needs and recommend products and services that enhance financial well‑being.
• Meet or exceed individual sales and service goals through relationship building and member outreach.
• Educate members on digital banking tools and emerging technologies to improve their banking experience.
• Accurately process financial transactions, maintain cash balances, and operate cash handling equipment.
• Resolve member concerns professionally while ensuring a positive member experience.
• Maintain compliance with all credit union policies, procedures, regulatory requirements, and security standards.
• Effectively multitask across teller, member service, and lending functions using multiple software systems.

The Ideal Candidate Will Have:

• A high school diploma or equivalent.
• Three to five years of banking, financial services, or related customer service experience.
• Strong communication, interpersonal, and relationship-building skills with a commitment to exceptional member service.
• Sales-minded with the ability to identify member needs and recommend appropriate financial solutions.
• Self-motivated, organized, and able to multitask in a fast‑paced environment while maintaining accuracy.
• Demonstrates professionalism, sound judgment, discretion, and the ability to handle confidential information.
• Proficient with computer applications and comfortable learning and using new technology, including video banking platforms.
• Dependable team player with the flexibility to travel between branch locations and attend occasional overnight training.
• Able to meet the physical requirements of the position, including standing for extended periods, lifting up to 50 pounds, and performing routine cash‑handling activities.

About SPC Credit Union

SPC Credit Union has been serving members for more than 80 years. Over time, a Field of Membership that began with Sonoco Products Company in Hartsville has expanded to include four counties - Darlington, Florence, Marlboro, & Chesterfield. While our footprint, technology, and services have adapted over the years, one thing that hasn’t changed is our commitment to being a community credit union where our members are Safe. Personal. & Connected.