Member Assist Cart Attendant

Sam's Club; Kenner (LA); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase options

Paid time off including parental leave and sick leave

Company discounts and education assistance

Job summary

A leading retail store is looking for a part-time member assistant – cart attendant in Kenner, Louisiana. You will assist members with their purchases, maintain a clean parking lot, and provide exceptional customer service. Ideal candidates thrive in fast-paced environments and enjoy engaging with customers. This position includes health benefits and a pay range of $16.00 to $23.00 per hour.

Qualifications

• Ability to thrive in fast-paced environments and maintain member satisfaction as a top priority.
• Capacity to stand for long periods while assisting members quickly and accurately.
• Experience in providing exceptional customer service.

Responsibilities

• Assist members with their purchases and ensure carts are available.
• Help maintain cleanliness of the parking lot.
• Resolve member issues and promote the company's products.

Skills

Customer service

Problem-solving

Multi-tasking

Positive attitude

Job description

Overview

The hourly wage range for this position is $16.00 to $23.00. Position Summary: We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assistant – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

Responsibilities

• You thrive in fast-paced environments
• You’re a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area
• Ensuring club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering members alternative product options; ensuring products are selected and packaged according to company policies; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services
• Maintaining safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management
• Providing service by acknowledging the member and identifying member needs; assisting with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures; utilizing cash registers; locating and organizing merchandise; zoning designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting with transporting items; and maintaining parking lot cleanliness
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices
• Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback

Benefits and programs

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO for vacation, sick leave, holidays, or other purposes. The amount you receive depends on job classification and length of employment. It will meet or exceed paid sick leave laws where applicable
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The hourly wage range for this position is $16.00 to $23.00*

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Notes

Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Senioriy level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Retail