Member Assist Cart Attendant

Sam's Club; Maplewood (MO); On-site; USD 23,419 - 33,062; Full time

Benefits offered by this job

Health benefits: medical, vision, and dental coverage

401(k) and stock purchase options

Paid time off including parental and family care leave

Education benefit program for associates

Job summary

A retail membership club in Maplewood, MO, is seeking individuals who take pride in their work. You will enhance the member experience by providing exceptional customer service, maintaining a clean shopping environment, and assisting with purchases. Preferred qualifications include customer service experience. The position offers competitive pay and various benefits, including health care and paid time off.

Qualifications

• Customer service experience preferred.

Responsibilities

• Ensure members see a well-kept parking lot and assist them with purchases.
• Maintain a positive attitude while interacting with members.
• Provide exceptional customer service and assist with purchasing decisions.
• Keep the area clean and member-ready, including carts and parking lot.
• Conduct safety sweeps and report unsafe situations.
• Process purchases and resolve member concerns.
• Collaborate with managers and team members on task prioritization.
• Adhere to company policies and standards.

Job description

Base pay range

$17.00/hr - $24.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

Responsibilities

• Ensure members see a well-kept parking lot and assist them with purchases, including cart retrieval, loading vehicles, and providing a great member experience.
• Maintain a positive attitude by smiling, greeting, and thanking members.
• Provide exceptional customer service across the club, answering questions and helping members make purchasing decisions.
• Maintain a clean, neat, and member‑ready area, including the parking lot, carts, and flatbeds.
• Conduct safety sweeps, follow merchandise handling procedures, and report unsafe situations to facility management.
• Assist with processing purchases, payments, and cart retrieval equipment according to company policies.
• Resolve member issues and concerns, promoting the company’s products and services.
• Collaborate with managers, co‑workers, and customers to prioritize tasks and communicate progress.
• Adhere to company policies, procedures, and standards of ethics and integrity.

Benefits

• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U: a company‑paid education benefit program for full‑time and part‑time associates.

Additional Compensation

Premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Minimum Qualifications

Minimum qualifications for this position are outlined by the employer. (No specific qualifications listed.)

Preferred Qualifications

Preferred qualifications for this position are optional and may include customer service experience. (No specific qualifications listed.)

Company Policy

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.