Member Assist Cart Attendant

Sam's Club; Lakeland (FL); On-site; USD 22,041 - 31,684; Full time

Benefits offered by this job

Health benefits: medical, vision, and dental coverage

401(k) plan

Paid time off and parental leave

Educational benefits

Job summary

A leading retail company in Lakeland, FL is seeking a cart attendant to enhance the member experience. Responsibilities include maintaining a clean parking lot, assisting members with their purchases, and ensuring excellent customer service. Candidates should have customer service experience and a positive attitude. This position offers competitive pay and comprehensive benefits.

Qualifications

• Customer service experience required.

Responsibilities

• Ensure members see a well-kept parking lot and that carts are ready and available.
• Assist members with purchases and loading vehicles.
• Maintain a positive attitude by smiling and greeting members.
• Provide exceptional customer service across the club.
• Maintain a clean, neat, and member-ready area.
• Conduct safety sweeps and handle merchandise safely.
• Process member purchases and payments.
• Communicate with members about orders and delays.
• Collaborate with teams to prioritize tasks.
• Continuously seek improvement opportunities.

Skills

Customer Service experience

Job description

Base pay range

$16.00/hr - $23.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

Responsibilities

• Ensure members see a well‑kept parking lot and that carts are ready and available.
• Assist members with purchases, loading vehicles, and creating a great member experience.
• Maintain a positive attitude by smiling, greeting, and thanking members.
• Provide exceptional customer service across the club, answer questions, and promote company products and services.
• Maintain a clean, neat, and member‑ready area, including zones and cart availability.
• Conduct safety sweeps, handle merchandise safely, and report unsafe conditions.
• Process member purchases and payments using cash registers and company policies.
• Communicate with members about pickup orders, delays, missing products, and alternative options.
• Collaborate with managers, co‑workers, and other partners to prioritize tasks and meet deadlines.
• Continuously seek improvement opportunities and adapt to change.

Minimum Qualifications

Customer Service experience required.

Benefits

• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Educational benefit: Live Better U program paid by Walmart for full‑time and part‑time associates.
• Additional benefits: short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement.

Additional Information

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Location

3530 Lakeland Highlands Rd, Lakeland, FL 33803-4313, United States of America