Member Assist Cart Attendant

Sam's Club; Kentwood (MI); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and company-paid life insurance

Paid time off benefits

Education reimbursement program (Live Better U)

Job summary

A well-known retail club in Kentwood is looking for a part-time cart attendant. In this role, you will enhance the shopping experience by greeting members, ensuring a clean parking area, and assisting with carts and purchases. Ideal candidates thrive in a fast-paced environment and prioritize customer satisfaction, making sure every member leaves with a positive impression.

Qualifications

• Ability to maintain a positive attitude and provide exceptional customer service.
• Capability to stand for long periods while assisting members.
• Experience in a retail or customer-facing role preferred.

Responsibilities

• Ensure a clean and member-ready parking lot.
• Assist members with purchases and loading their vehicles.
• Maintain safety and compliance with company policies.

Skills

Fast-paced environment adaptation

Multi-tasking ability

Customer service skills

Problem-solving skills

Job description

Become one of the first 25 applicants.

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $23.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot, including helping members with their purchases and ensuring there are carts ready and available. You will also assist members with loading their vehicles and supporting a great member experience. This means you are constantly on your feet and on the go—rain or shine, sleet or snow, our members count on you.

What you'll do

• You thrive in fast-paced environments.
• You’re a multi-tasker at heart.
• You keep member satisfaction as your top priority.
• You can stand for long periods of time while assisting members quickly and accurately.
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence.
• Maintaining a positive attitude by smiling, greeting and thanking members.
• Providing exceptional customer service to members across the club, answering any questions they may have.
• Maintaining a clean, neat, and member-ready area.
• Ensuring club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering alternative product options; ensuring products are selected and packaged according to company policies; ensuring items are dispensed when members arrive; resolving member issues and concerns; and promoting the company's products and services.
• Maintaining safety of facility according to company policies by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations.
• Providing member service by acknowledging the member and identifying needs; assisting with purchasing decisions; processing purchases; handling payments according to policies; using cash registers; locating merchandise; zoning, organizing carts/flatbeds; assisting with transporting items; using cart retrieval equipment; and maintaining parking lot cleanliness.
• Complying with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy.
• Completing work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Additional benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company-paid education benefit program for full-time and part-time associates, covering up to bachelor's degrees, short-form certificates, etc. Tuition, books, and fees are paid by Walmart https://one.walmart.com/notices Eligibility depends on job classification and length of employment.

The hourly wage range for this position is $16.00 to $23.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Seniority level: Entry level.

Employment type: Part-time.

Job function: Management and Manufacturing; Industries: Retail.

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.