Member Advocate — Help Members Achieve Financial Freedom

First Citizens; Mashpee (MA); Hybrid; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

401K Program (Fully Vested - 5% Match)

Tuition Assistance

Volunteer Time Off

Work-Life Balance

Learning & Development

Employee Assistance Program

Job summary

First Citizens is seeking a Member Advocate in Mashpee, MA to deliver a positive member experience and assist in various branch activities. This role emphasizes advocating for members rather than selling products, helping the community achieve financial freedom.

We value a can-do attitude and a passion for helping others, with opportunities for learning and development and a supportive work environment.

Qualifications

• Desire to help others and our community.
• Can-do attitude and willingness to learn.

Responsibilities

• Provide a positive member experience and assist in branch activities.
• Help members achieve financial freedom through advocacy.
• Support both internal and external communities.
• Promote a collaborative, service-oriented environment.

Skills

Can-do attitude

Desire to help others

Team player

Innovative mindset

Job description

First Citizens is seeking a Member Advocate in Mashpee, MA to deliver a positive member experience and assist in various branch activities. This role emphasizes advocating for members rather than selling products, helping the community achieve financial freedom.

We value a can-do attitude and a passion for helping others, with opportunities for learning and development and a supportive work environment.