Member Advisor Part-Time

True Community Credit Union; Jackson (MI); On-site; USD 23,419 - 25,485; Part time

Benefits offered by this job

Employee Assistance Program

PTO

growth opportunities

12 paid holidays

a 401(k) with company match

pension

gym membership reimbursement

a tuition reimbursement program

Job summary

TRUE Community Credit Union at the Clinton Branch is seeking a part-time Member Advisor who enjoys helping others, building relationships, and making a positive impact every day.

This role offers up to 29 hours per week with Monday–Friday shifts starting as early as 8:00 a.m. and 2–3 Saturdays per month, plus a benefits package including PTO, 12 paid holidays, and a 401(k) match.

Qualifications

• High school diploma or GED required.
• 1+ year of retail, cash handling, banking, customer service, or related experience preferred.

Responsibilities

• Process transactions and open/maintain accounts.
• Assist members with loan applications.
• Identify fraud risks and safeguard members.
• Provide financial solutions tailored to members’ goals.
• Build trusting relationships and deliver exceptional service.

Skills

Customer service

Cash handling

Sales

Retail banking

Relationship building

Education

High school diploma or GED

Job description

Member Advisor

Every member has a story. Join a team that's dedicated to helping people write their next chapter.

TRUE Community Credit Union at the Clinton Branch is looking for a part-time Member Advisor who enjoys helping others, building relationships, and making a positive impact every day. Whether you're helping someone open their first account, navigate a financial decision, or celebrate a personal milestone, you'll play an important role in creating the kind of experiences members remember long after they leave.

As our part-time Member Advisor, you will earn $17.00-$18.50 per hour and enjoy great benefits, including:

• Employee Assistance Program
• PTO
• growth opportunities
• 12 paid holidays
• a 401(k) with company match
• pension
• gym membership reimbursement
• a tuition reimbursement program

OUR IDEAL MEMBER ADVISOR

• High school diploma or GED
• 1+ year of retail, cash handling, banking, customer service, sales, or related experience is preferred

WHAT THIS MEMBER ADVISOR POSITION ENTAILS

This part-time opportunity offers up to 29 hours per week with Monday through Friday shifts beginning as early as 8:00 a.m. and ending around 5:15 p.m., along with 2-3 Saturdays per month from 8:45 a.m. to 1:15 p.m.

As our Member Advisor, you'll forge meaningful relationships with members, seamlessly process transactions, and efficiently open and maintain accounts while guiding individuals through loan applications. You will actively assist people in discovering financial solutions tailored to their goals, all while delivering exceptional service that leaves a lasting impression. Throughout your interactions, you will identify opportunities to safeguard members from fraud, confidently navigate multiple systems, and connect them with products and services designed to enhance their financial well-being. Each interaction will become a valuable chance to build trust and brighten someone's day, making a positive difference in their lives.

WHO WE ARE & WHAT WE DO

At TRUE Community Credit Union, we do more than provide financial services. We help people build brighter futures, strengthen communities, and create legacy-defining moments that last for generations. When you join our team, you'll be part of a purpose-driven organization that believes in putting people first and creating legacy-defining moments for the members, communities, and teammates we serve. Our culture is built on collaboration, inclusion, trust, growth, and genuine care for one another, with a strong commitment to empowering employees to share ideas, embrace new opportunities, and make a meaningful impact every day. We celebrate successes, support professional development, welcome authentic feedback, and foster an environment where differences are valued and everyone has a place to belong. If you're looking for a career with a mission-focused organization that invests in its people and encourages you to be your best self, there's a place here for the TRUE you.

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.