Member Advisor I: Personal Banking & Service

CONSOLIDATED COMMUNITY CREDIT UNION; Hood River (OR); On-site; USD 25,000 - 37,000; Full time

Job summary

CONSOLIDATED COMMUNITY CREDIT UNION in Hood River, OR is seeking a Member Advisor I to deliver exceptional in-person service, manage accounts, and perform teller responsibilities. You will help members achieve financial goals with accurate processing and compliant operations.

The role combines advisory conversations with routine transactions, requiring attention to detail and a commitment to privacy. Strong customer service skills are essential for success in a fast-paced branch.

Qualifications

• High school diploma or equivalent with basic financial service knowledge.
• Experience in customer-facing roles in banking or privacy-sensitive settings is a plus.
• Familiarity with core banking systems and Microsoft Office preferred.

Responsibilities

• Maintain and service consumer, business, fiduciary, and IRA accounts with accuracy and compliance.
• Guide members through account and service options with personalized recommendations.
• Develop relationships through needs-based conversations and referrals.

Skills

Customer service

Account servicing

Teller operations

Digital banking support

Privacy & security

Education

High school diploma

Tools

Symitar

CRM software

Microsoft Office

Job description

CONSOLIDATED COMMUNITY CREDIT UNION in Hood River, OR is seeking a Member Advisor I to deliver exceptional in-person service, manage accounts, and perform teller responsibilities. You will help members achieve financial goals with accurate processing and compliant operations.

The role combines advisory conversations with routine transactions, requiring attention to detail and a commitment to privacy. Strong customer service skills are essential for success in a fast-paced branch.