Mem Svcs Coordinator 1

Mililani Town Association; Mililani Town (HI); On-site; USD 22,000 - 30,000; Full time

Job summary

Mililani Town Association is seeking a customer service-focused team member to assist association members and guests at the Recreation Centers in Mililani Town. You will check in members, answer questions, and uphold community rules.

This role involves handling cash, processing card transactions, light cleaning, and supervising events while maintaining a friendly, professional demeanor.

Qualifications

• Ability to operate computer and general office equipment.
• Ability to input and retrieve data in a computerized system.
• Basic math skills (adding, subtracting, multiplying, dividing).
• Requires constant daily interaction with people either in person or by phone.
• Must be flexible during weekdays and must be able to work weekends & holidays.

Responsibilities

• Checks in members entering the Recreation Centers and guards against unauthorized entries, vandalism, and/or theft and strives to be helpful, courteous and friendly to all individuals who approach the entry area
• Address member questions or concerns via telephone or in person
• Provide information regarding MTA functions and services
• Enforce association rules and regulations
• Handle cash and process credit card transactions
• Monitors facility and surrounding common areas to ensure the safety of members
• Performs light janitorial duties including sweeping, mopping and removing trash to ensure the cleanliness of the facility
• Monitors classes, programs, events and hall rentals, ensuring that members and guests adhere to contracts and MTA rules
• Regular and reliable attendance required
• Performs other related job duties as assigned

Skills

Customer service

Data entry

Cash handling

Basic math

Telephone support

Tools

Credit card terminal

Computer

Printer

Telephone

Job description

Provide customer service to association members and guests.

Essential Duties and Responsibilities:

• Checks in members entering the Recreation Centers and guards against unauthorized entries, vandalism, and/or theft and strives to be helpful, courteous and friendly to all individuals who approach the entry area
• Address member questions or concerns via telephone or in person
• Provide information regarding MTA functions and services
• Enforce association rules and regulations
• Handle cash and process credit card transactions
• Monitors facility and surrounding common areas to ensure the safety of members
• Performs light janitorial duties including sweeping, mopping and removing trash to ensure the cleanliness of the facility
• Monitors classes, programs, events and hall rentals, ensuring that members and guests adhere to contracts and MTA rules
• Regular and reliable attendance required
• Performs other related job duties as assigned

Skills/Knowledge:

• Must be able to operate a variety of computer and general office equipment including, but not limited to a computer terminal, keyboard, printer, credit card terminal, calculator and telephone.
• Must be able to input and retrieve data from a computerized system.
• Must have basic math skills (adding, subtracting, multiplying, dividing).
• Requires constant daily interaction with people either in person or by phone.

Must be flexible during weekdays and must be able to work weekends & holidays.