Meeting Registration Specialist

US Offices & Unit; Miami (FL); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Morgan, Lewis & Bockius LLP in Miami is seeking a Meeting Registration Specialist to manage the registration process for corporate meetings, conferences, training programs, and other events from setup to post-event reporting.

You will build and configure registration sites in Cvent, manage attendee lifecycles, produce reports, and support on-site check-in while collaborating with internal stakeholders and planners.

Qualifications

• Experience with Cvent for corporate meetings and attendee management.
• Ability to manage the full registration lifecycle including invitations, registrations, modifications, and cancellations.
• Strong organizational, time-management and communication skills.
• Experience supporting meetings with onsite registration and check-in.
• Ability to handle confidential attendee information with discretion.

Responsibilities

• Build, configure, and manage event registration websites in Cvent, including registration paths, attendee types, and session selections.
• Manage attendee registrations, modifications, cancellations, substitutions, and special requests.
• Create and maintain attendee lists, reports, session rosters, and meal/rooming information.
• Develop and distribute registration communications and reminders.
• Support onsite registration and check-in, including badge printing and walk-ins.
• Prepare post-event registration reports and surveys for stakeholders.

Skills

Cvent

Event registration

Attendee management

Onsite registration

Tools

Microsoft Office

Excel

Job description

Morgan, Lewis & Bockius LLP, one of the world's leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire a Meeting Registration Specialist.

The Meeting Registration Specialist is responsible for managing the registration process for corporate meetings, conferences, training programs, and other events. This role will report to the Senior Global Travel Manager and will work closely with key internal stakeholders and attendees to ensure efficient, accurate, and seamless registration experience from initial event setup through post-event reporting.

Responsibilities:

The ideal candidate is highly organized, detail-oriented, customer-service focused, and comfortable managing multiple events and registration deadlines simultaneously.

• Build, configure, and manage event registration websites in Cvent, including registration paths, attendee types, custom questions, session selections, payment requirements, confirmations, and event communications.
• Manage the complete attendee registration lifecycle, including invitations, registrations, modifications, cancellations, substitutions, and special requests.
• Partner with key stakeholders to understand event requirements and translate them into effective Cvent registration processes.
• Create and maintain accurate attendee lists, registration reports, session rosters, meal selections, rooming information, and other event-related reports.
• Develop and distribute registration communications, including invitations, registration confirmations, reminders, event updates, and follow-up communications.
• Monitor registration activity and proactively identify issues, discrepancies, or unusual registration trends.
• Respond to attendee questions and provide timely professional support throughout the registration process.
• Support onsite registration and event check-in, including badge printing, attendee changes, walk-ins, and troubleshooting.
• Maintain accurate and confidential attendee information and ensure registration data is handled appropriately.
• Prepare post-event registration, attendance reports, and surveys and provide information to key stakeholders.
• Develop and maintain Cvent templates, processes, and best practices to improve efficiency and consistency across meetings.
• Provide guidance and support to meeting planners and internal stakeholders on Cvent registration capabilities and best practices.
• Manage multiple meetings and registration projects simultaneously while meeting established deadlines.
• Additional responsibilities may be assigned as needed.

Experience and Qualifications:

• Minimum of 3-5 years of relevant experience, or an equivalent combination of education and experience.
• Previous experience managing event registration for corporate meetings, conferences, training programs, or similar events.
• Strong understanding of Cvent registration functionality and attendee management.
• Experience supporting meetings and events within a corporate, professional services, financial services, or law firm environment.
• Experience with onsite event registration and attendee check-in.
• Experience managing hotel room blocks, housing/rooming lists, and meeting logistics.
• Experience integrating registration data with other event, travel, or meeting management systems.
• Ability to manage multiple meetings, competing priorities, and deadlines in a fast-paced environment.
• Strong organizational, planning, project management, and time-management skills, with exceptional attention to detail.
• Excellent written and verbal communication, customer service, and problem-solving skills.
• Ability to work independently while collaborating effectively with event planners, internal stakeholders, vendors, and attendees.
• Ability to adapt to changing priorities, demonstrate strategic thinking, and take initiative as a self-starter.
• Ability to handle confidential and sensitive attendee information with discretion.
• Ability to read and interpret general business documents, instructions, and manuals; prepare routine business correspondence; and communicate effectively with employees, clients, and vendors.
• Basic mathematical skills, including addition, subtraction, multiplication, and division.
• Ability to follow detailed written and oral instructions, resolve routine problems, define issues, gather information, establish facts, and draw conclusions.
• Proficiency in Cvent and Microsoft Office applications, including Word, Excel, Outlook, and Teams.

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Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citize