Senior Manager Conferences & Events - Park MGM

MGM Resorts International; Las Vegas (NV); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Wellness incentive programs

Employee dining discounts

Free parking

Health & Income Protection

Professional development opportunities

Job summary

MGM Resorts International is seeking a Senior Catering Manager in Las Vegas to oversee daily catering operations with a focus on strategic planning, staff development, and SOP implementation. You will drive revenue growth by managing high-profile clients and coordinating event details to ensure exceptional service throughout the catering process.

The ideal candidate brings 2+ years of catering, convention, or banquet experience and a background in boutique or luxury resort settings.

Qualifications

• 2+ years of catering, convention, and/or banquet experience.
• Strong knowledge of catering practices.
• Experience in boutique or luxury resort settings preferred.
• Ability to work weekends and holidays.
• Must be 21 years of age or older.

Responsibilities

• Directly responsible for high-revenue convention clients with food & beverage revenue.
• Assist Director with annual budget and forecast goals, including new products and marketing strategies.
• Engage in sales strategy to maximize revenue and manage contracts with clients.
• Direct and oversee daily Catering team activities and coach staff on performance.
• Maintain adherence to guest service and brand standards across catering operations.

Skills

Catering

Convention catering

Sales strategy

Team leadership

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Senior Catering Manager will assist in overseeing daily catering operations, focusing on strategic planning, staff development, and the implementation of standard operating procedures. This role is crucial for driving revenue growth by managing high-profile clients, coordinating event details, and ensuring exceptional service standards are met throughout the catering process.

THE DAY-TO-DAY:

• Directly responsible for highest revenue and profile convention clients with food and beverage revenue, working directly with high profile clients on menu planning, set up, décor budgets and billing details pertinent to the success of their program
• Assist Director with achieving annual budget and monthly forecasting goals through input into the research, development, evaluation and implementation of proposed new products, services, technology and processes, annual competitor menu cost comparison analysis, implementing of wedding and social marketing strategies to target off peak catering dates, and forecast reporting
• Engages in sales strategy to maximize revenue and mitigate risk through effectively reviewing the availability of space and implements marketing strategies to target off peak dates, the negotiation and monitoring of definite contracts, the writing of catering discount clauses, and cultivation of client relationships
• Direct and oversee daily activities of Catering team in handling and executing events, directing and coaching staff on performance and follow‑up with corrections and praise when applicable
• Hold team and self-accountable for adherence to property guest service and brand standards by refining service standards and modeling professional and modeling internal and external guest interactions
• Assist Director in establishing, implementing and enforcing Catering departmental policies and procedures
• Takes responsibility for the division’s Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, staffing level evaluation, training and succession planning processes that encompass the company’s diversity commitment

THE IDEAL CANDIDATE:

• 2+ years of prior relevant experience in catering, convention, and/or banquet
• Strong knowledge of catering preferred
• Prior experience in a similar boutique or luxury resort setting preferred
• Ability to work varied schedule based on business needs, including weekends and holidays
• Must be 21 years of age or older

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community