Meeting and Events Coordinator

Rapport Guest Services; New York (NY); Hybrid; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Rapport Guest Services in NYC is seeking a Meeting & Events Coordinator to support the sales process through administrative coordination, proposal development, lead management, and client communication. You will assist the Catering and Sales Manager to meet revenue goals and ensure smooth operations of meeting spaces and conferencing.

You will handle reservations, coordinate services for events, inspect rooms for quality, and act as a liaison between clients and staff in a fast-paced

Qualifications

• High School Diploma / GED required.
• Associates degree in hospitality management, communications or related field preferred.
• Minimum of 1-3 years of experience in hospitality industry.

Responsibilities

• Handles all reservations and bookings
• Inspects and maintains conference rooms for QA
• Communicates services, policies, and fees to clients
• Coordinates services for booked meetings
• Participates in planning meetings and discusses logistical matters
• Performs other duties as assigned

Tools

Word

Excel

PowerPoint

Access

Outlook

Job description

Position Title: Meeting and Events Coordinator NYC

Pay 6

Salary: $28-$30/hr

Other Forms of Compensation:

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

The Meeting & Event Coordinator supports the sales process through administrative coordination, proposal development, lead management, and client communication while assisting the Catering and Sales Manager in achieving revenue goals. They support the meetings rooms and the conferencing operation by handling customer inquiries, processing reservations, and acting as a liaison between the client and the operation staff.

Key Responsibilities:

• Handles all reservations and bookings
• Inspects and maintains appearance and functionality of conference rooms for quality assurance
• Communicates available services, policies, and fees and to the client
• Coordinates services for meetings which have been booked
• Participates in Planning Meetings, reviewing the details of events which he or she has been working on, answering questions from staff members, and discussing relevant logistical matters
• Performs other duties as assigned

Qualifications:

• High School Diploma /GED required, Associates degree in hospitality management, communications or other related field is preferred
• Minimum of 1-3 years of experience in hospitality industry
• Proficient skills in Word, Excel, PowerPoint, Access, and Outlook
• Ability to multi-task; managing multiple projects and work assignment
• Ability to handle last-minute changes in a fast-paced environment with a high volume of events
• Tact in working with professional peers from other departments and all subordinates

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Rapport maintains a drug-free workplace.

Associates In Rapport Are Offered Many Fantastic Benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Req ID: 1574900

Rapport a specialized division of FLIK Hospitality Group