A healthcare technology services provider is seeking a Meditech Technical Support Analyst to provide crucial support for EHR systems. Key responsibilities include troubleshooting system performance issues, managing servers, and coordinating with vendor support. Candidates should have 3-7 years of experience with Meditech systems, a bachelor's degree in IT or related fields, and strong communication skills. This opportunity is based in Missouri and offers a chance to work in a dynamic healthcare environment.
Qualifications
Bachelor's degree or equivalent experience in IT or Computer Science.
3–7 years experience supporting Meditech systems.
Strong knowledge of Meditech background processes and configuration utilities.
Responsibilities
Provide Level 2 and Level 3 technical support for Meditech systems.
Monitor and maintain application servers and database servers.
Troubleshoot user access issues and connection failures.
Perform system upgrades, patches, and refreshes.
Coordinate with vendor support for issue resolution.
Skills
System administration
Technical support
Troubleshooting
Documentation
Communication
Education
Bachelor's degree in Information Technology, Computer Science, or related field
Tools
Meditech EHR systems
HL7
TCP/IP networking
Windows Server administration
SQL
Citrix
Active Directory
VMware/Hyper-V
Job description
A healthcare technology services provider is seeking a Meditech Technical Support Analyst to provide crucial support for EHR systems. Key responsibilities include troubleshooting system performance issues, managing servers, and coordinating with vendor support. Candidates should have 3-7 years of experience with Meditech systems, a bachelor's degree in IT or related fields, and strong communication skills. This opportunity is based in Missouri and offers a chance to work in a dynamic healthcare environment.