Meditech Clinical support

TechDigital Group; Secaucus (NJ, MO); On-site; USD 85,000 - 110,000; Full time

Job summary

A healthcare technology firm is seeking an experienced Clinical Application Support specialist in Missouri. The role requires over 9 years of experience in supporting Meditech systems, with strong abilities in troubleshooting and understanding clinical workflows. You will provide support for various clinical modules, assist in system upgrades, and work closely with users to optimize processes. This opportunity offers a chance to contribute to enhanced healthcare technologies while ensuring data accuracy.

Qualifications

• 9+ years of experience supporting Meditech 6.x and Meditech Magic.
• Strong knowledge of clinical workflows and troubleshooting methods.

Responsibilities

• Provide application support for Meditech Clinical Modules.
• Troubleshoot user-reported issues and coordinate resolutions.
• Monitor system performance and ensure data accuracy.

Skills

Clinical workflows knowledge

Troubleshooting skills

Ticketing systems experience

Data migration and system conversions

Meditech 6.x and Magic support

Job description

Job Description

• Strong knowledge of clinical workflows (nursing documentation, physician orders, medication administration, etc.).
• Experience with troubleshooting, ticketing systems (ServiceNow, Remedy, etc.), and root cause analysis.
• Experience with data migration and system conversions from legacy EHRs.
• 9+ years of experience supporting Meditech 6.x and Meditech Magic and Expanse systems (focus on clinical modules).
• Provide application support for Meditech Clinical Modules such as Nursing, PCS, EMR, Order Management, Laboratory, Pharmacy, and Radiology.
• Troubleshoot user-reported issues and coordinate resolution with Meditech or internal IT teams.
• Perform system configuration, testing, and validation during updates, patches, and optimization projects.
• Support interface integrations between Meditech and other systems (e.g., PACS, LIS, RIS, Epic, Cerner, etc.).
• Develop and maintain user documentation, workflows, and training materials.
• Participate in system upgrades, conversions, and new module implementations.
• Monitor system performance and ensure clinical data accuracy and consistency.
• Collaborate with end-users to identify opportunities for process improvements and system enhancements.