Meditech Clinical support

ClinDCast LLC; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

A healthcare technology company is seeking an experienced application support specialist for Meditech systems. Responsibilities include troubleshooting issues, supporting clinical modules, and data migration. Candidates should have over 9 years of experience and strong knowledge of clinical workflows. This is a remote position offering flexibility and the opportunity to impact clinical data management.

Qualifications

• 9+ years of experience supporting Meditech 6.x and Magic and Expanse systems.
• Experience with troubleshooting and ticketing systems.
• Strong knowledge of nursing documentation and medication administration.

Responsibilities

• Provide application support for Meditech Clinical Modules.
• Troubleshoot user-reported issues.
• Develop and maintain user documentation and training materials.

Skills

Knowledge of clinical workflows

Troubleshooting skills

Data migration experience

Support for Meditech systems

Support for Meditech systems

Tools

ServiceNow

Remedy

Job description

Overview

Job Description:

Responsibilities

• Strong knowledge of clinical workflows (nursing documentation, physician orders, medication administration, etc.).
• Experience with troubleshooting, ticketing systems (ServiceNow, Remedy, etc.), and root cause analysis.
• Experience with data migration and system conversions from legacy EHRs.
• 9+ years of experience supporting Meditech 6.x and Meditech Magic and Expanse systems (focus on clinical modules).
• Provide application support for Meditech Clinical Modules such as Nursing, PCS, EMR, Order Management, Laboratory, Pharmacy, and Radiology.
• Troubleshoot user-reported issues and coordinate resolution with Meditech or internal IT teams.
• Perform system configuration, testing, and validation during updates, patches, and optimization projects.
• Support interface integrations between Meditech and other systems (e.g., PACS, LIS, RIS, Epic, Cerner, etc.).
• Develop and maintain user documentation, workflows, and training materials.
• Participate in system upgrades, conversions, and new module implementations.
• Monitor system performance and ensure clinical data accuracy and consistency.
• Collaborate with end-users to identify opportunities for process improvements and system enhancements.

Qualifications / Requirements

• Strong knowledge of clinical workflows (nursing documentation, physician orders, medication administration, etc.).
• Experience with troubleshooting, ticketing systems (ServiceNow, Remedy, etc.), and root cause analysis.
• Experience with data migration and system conversions from legacy EHRs.
• This is a remote position.