Medication Transition Coord I

UPMC; Colonial Park (PA); On-site; USD 50,000 - 70,000; Full time

Job summary

UPMC Community is seeking a Medication Transition Coordinator I to support medication transitions for patients during hospital admissions and discharges, and select outpatient visits, with the goal of ensuring patients have medications and requested products prior to leaving the hospital.

This role will operate in the emergency department and requires independent work, flexibility, and clear communication with patients, families, and the care team; schedule includes two 12-hour shifts and two

Qualifications

• Obtain and document complete medication histories.
• Introduce the Meds-to-Bed program to patient.
• Deliver prescription medications and products to bedside.
• Coordinate with case managers on insurance and payment.
• Maintain HIPAA Privacy Standards and Requirements.
• Work autonomously in a fast-paced hospital setting.

Responsibilities

• Obtain and document complete and accurate medication histories.
• Introduce the Meds-to-Bed program to patient.
• If patient agrees, verify eligibility and payment method for services.
• Deliver medications/products to patient bedside once fulfilled by Pharmacy.
• Collaborate with clinical team on post-discharge medications and self-care products.
• Assist patients with financial concerns by coordinating with case management.
• Ensure insurance information, prescriptions and orders are sent to the pharmacy.
• Demonstrate professionalism, organization, and sound judgment in a fast-paced environment.

Job description

Are you looking for a fast-paced work environment the offers a great work schedule? UPMC Community is looking for a Medication Transition Coord I to join their team. This position will work in the emergency room and work independently.

Schedule: Two 12-hour shifts and two 8-hour shifts per week. Rotating weekends and holidays are required.

Purpose:

The Medication Transition Coordinator I will support medication transitions for patients during hospital admissions and discharges as well as select outpatient visits with a goal of assuring patients have medications and requested products prior to leaving the hospital. This goal is accomplished by identifying new admissions, obtaining accurate medication histories, explaining the Meds-to-Beds program, and assuring requested products are affordable to the patient. The Medication Transition Coordinator I is responsible for logistically organizing and delivering requested medications and other products prior to discharge.

Responsibilities:

• Demonstrates flexibility in work assignment and location.
• Consistently communicates in a courteous and professional manner when interacting with customers and coworkers.
• Respects confidentiality and established boundaries when providing information.
• Performs other duties as assigned by manager.
• Obtain and document complete and accurate medication histories.
• Introduces the Meds-to-Bed program to patient.
• If the patient is interested, ensures the patient has given permission to accept services, are eligible for services, and have method of payment.
• If patient in enrolled in the Meds-to-Bed program, changes the pharmacy of choice in the electronic system.
• Collaborates with the clinical team to assist with patient’s post discharge medications and requested self-care products.
• Assists patients who have financial concerns by collaborating with case manager.
• Ensures insurance information, prescriptions and product orders are sent to the pharmacy.
• Delivers prescription medications and/or products to patient’s bedside once fulfilled by Pharmacy.
• Collects method of payment and encourages counseling session with the Pharmacist.
• Demonstrates compliance with company policies and procedures.
• Adheres to HIPAA Privacy Standards and Requirements.
• Maintains working knowledge of specified equipment, services, and supplies available to transitioning patients.
• Completes annual requirements required by UPMC.
• Understands how care is provided in a health care system and the roles of various providers and health care professionals.
• Comfortable working autonomously and in a self-guided role.
• Must be flexible and adaptable.
• Ability to assess and anticipate the needs of the patient and his/her environment.
• Effective ability to communicate including verbal, non-verbal, written, and listening skills.
• Ability to demonstrate professionalism, strong organizational skills, initiative, and an ability to work in a fast paced, rapidly changing environment.
• Must have sound judgment and decision-making ability.
• Comfortable working with patients, physicians, nurses, pharmacists and case managers.
• Experience working with computerized systems including database maintenance/management and email