Medication Transition Coord I

UPMC; Harrisburg (Dauphin County); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

UPMC Community is seeking a Medication Transition Coordinator I to support patient medication transitions during hospital admissions and discharges, and select outpatient visits. The role operates in the emergency room and May require independent work.

Schedule includes two 12-hour shifts and two 8-hour shifts weekly with rotating weekends and holidays. The coordinator will collaborate with clinicians and case managers to ensure medications and related products are ready at discharge.

Qualifications

• Demonstrates strong communication with patients and staff.
• Maintains HIPAA privacy standards and professional boundaries.
• Able to work autonomously in a fast-paced hospital setting.

Responsabilités

• Obtain and document complete and accurate medication histories.
• Introduce the Meds-to-Bed program to patients.
• Ensure patient consent, eligibility, and payment method for services.
• If enrolled, update pharmacy of choice in the electronic system.
• Collaborate with the clinical team for post-discharge medications and self-care products.
• Assist patients with financial concerns by coordinating with case management.
• Send insurance information, prescriptions and orders to the pharmacy.
• Deliver prescribed medications and products to the patient’s bedside after fulfillment.
• Collect payment and encourage counseling sessions with the Pharmacist.
• Adhere to company policies and HIPAA Privacy Standards.
• Maintain knowledge of equipment, services, and supplies for transitioning patients.
• Adapt to flexible locations and schedules in a fast-paced hospital environment.

Connaissances

Effective communication

HIPAA compliance

Autonomous work

Description du poste

Are you looking for a fast-paced work environment the offers a great work schedule? UPMC Community is looking for a Medication Transition Coord I to join their team. This position will work in the emergency room and work independently.

Schedule: Two 12-hour shifts and two 8-hour shifts per week. Rotating weekends and holidays are required.

Purpose:

The Medication Transition Coordinator I will support medication transitions for patients during hospital admissions and discharges as well as select outpatient visits with a goal of assuring patients have medications and requested products prior to leaving the hospital. This goal is accomplished by identifying new admissions, obtaining accurate medication histories, explaining the Meds-to-Beds program, and assuring requested products are affordable to the patient. The Medication Transition Coordinator I is responsible for logistically organizing and delivering requested medications and other products prior to discharge.

Responsibilities:

• Demonstrates flexibility in work assignment and location.
• Consistently communicates in a courteous and professional manner when interacting with customers and coworkers.
• Respects confidentiality and established boundaries when providing information.
• Performs other duties as assigned by manager.
• Obtain and document complete and accurate medication histories.
• Introduces the Meds-to-Bed program to patient.
• If the patient is interested, ensures the patient has given permission to accept services, are eligible for services, and have method of payment.
• If patient in enrolled in the Meds-to-Bed program, changes the pharmacy of choice in the electronic system.
• Collaborates with the clinical team to assist with patient’s post discharge medications and requested self-care products.
• Assists patients who have financial concerns by collaborating with case manager.
• Ensures insurance information, prescriptions and product orders are sent to the pharmacy.
• Delivers prescription medications and/or products to patient’s bedside once fulfilled by Pharmacy.
• Collects method of payment and encourages counseling session with the Pharmacist.
• Demonstrates compliance with company policies and procedures.
• Adheres to HIPAA Privacy Standards and Requirements.
• Maintains working knowledge of specified equipment, services, and supplies available to transitioning patients.
• Completes annual requirements required by UPMC.
• Understands how care is provided in a health care system and the roles of various providers and health care professionals.
• Comfortable working autonomously and in a self-guided role.
• Must be flexible and adaptable.
• Ability to assess and anticipate the needs of the patient and his/her environment.
• Effective ability to communicate including verbal, non-verbal, written, and listening skills.
• Ability to demonstrate professionalism, strong organizational skills, initiative, and an ability to work in a fast paced, rapidly changing environment.
• Must have sound judgment and decision-making ability.
• Comfortable working with patients, physicians, nurses, pharmacists and case managers.
• Experience working with computerized systems including database maintenance/management and email