Medication Reconciliation Technician-South

Community Health Network; Indianapolis (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

Community Health Network in Indianapolis seeks a Medication History Technician to obtain and document medication histories accurately in the electronic medical records. This role involves thorough interviews with patients and families, conducting telephone interviews with pharmacies, and ensuring quality service and compliance with standards.

The ideal candidate should have a High School Diploma or GED and relevant certifications from the Indiana Professional Licensing Agency. Join us in making a difference!

Qualifications

• Interviews patients and family members professionally.
• Conducts telephone interviews with pharmacies and care facilities.
• Enters medication history accurately into the electronic medical record.

Responsibilities

• Obtain and document medication histories in a timely manner.
• Coordinate responses to issues with internal and external parties.
• Communicate with supervising pharmacists for guidance and tasks.

Skills

Thorough patient interviews

Telephone etiquette

Data entry accuracy

Quality service evaluation

Education

High School Diploma or GED

Pharmacy Technician Certification by IPLA

Pharmacy Intern Certification by IPLA

Pharmacy Technician Certification Board (PTCB)

National Healthcareer Association (NHA)

Job description

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state‑of‑the‑art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference The Medication History Technician will obtain and document medication histories in the electronic medical record in an accurate and timely manner in compliance with standard procedures, the Joint Commission, and other regulatory standards.

Your Exceptional Skills and Qualifications

• Performs thorough interviews with patients and family members with appropriate professional language.
• Conducts telephone interviews with outpatient pharmacies, long‑term care facilities, or other locations that may provide medication history with appropriate telephone etiquette.
• Interprets and enters “Prior to Admission” medication history into the electronic medical record in an accurate and timely manner.
• Coordinates responses and resolutions to issues with appropriate internal and external parties.
• Regularly and appropriately communicates with supervising pharmacists for any questions and additional work assignments.
• Accurately tracks interventions and productivity using department’s process.
• Maintains proficiency with departmental information system technology and documentation systems.
• Maintains contemporary professional knowledge base.
• May represents department on various hospital committees.
• Participates in evaluation of quality service, development, and implementation of improvement.
• Communicates with other hospital employees and departments as necessary.
• High School Diploma or GED (Required)
• One of the following is required Certifications/Licensures: (Licensed as a Pharmacy Technician by the Indiana Professional Licensing Agency (IPLA), Licensed as a Pharmacy Intern by the Indiana Professional Licensing Agency (IPLA). If licensed as Pharmacy Intern (IPLA) you do not need to be nationally certified with PTCB or NHA.)
• within two (2) years from hire Certifications/Licensures: (Pharmacy Technician Certification Board (PTCB) National Certification or National Healthcareer Association (NHA) (ExCPT)).

Apply today for immediate consideration.