Medication History Specialist

Yale New Haven Health; Greenwich (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Yale New Haven Health in Connecticut is seeking a Pharmacy Technician to support the medication history process, work with pharmacists and nursing staff, and ensure accurate documentation in the electronic health record.

The role requires high school graduation with pharmacy experience or completion of a pharmacy technician program, and PTCB certification within 12 months. Strong communication and attention to detail are essential, with on-call availability and a patient-centered approach.

Qualifications

• High School Diploma with pharmacy experience or completion of a pharmacy technician training program.
• Certified Pharmacy Technician (PTCB) required within 12 months of hire.

Responsibilities

• Obtain and clarify patients' home medication lists by contacting pharmacies and facilities and interviewing patients and families.
• Document home medication lists in the EHR using standardized formats; flag discrepancies to the pharmacist.
• Hand off medication history issues and ensure proper follow-up.
• Direct, triage, or communicate questions outside the scope of taking medication history to the appropriate caregivers.
• Serve as a resource to the pharmacist regarding home medication histories and related requests.
• Conduct environment-of-care rounds to ensure safety and regulatory compliance and identify improvement opportunities.
• Adhere to YNHHS standards and demonstrate High Reliability Organization principles in interactions.
• Meet attendance and punctuality standards and participate in department goals and special projects.
• Support medication history requests and collaborate with nurses and physicians as needed.

Skills

Customer service

Communication

Math calculations

Problem solving

Attention to detail

Education

High School Diploma with pharmacy experience or pharmacy tech program

Tools

PTCB certification

Job description

Yale New Haven Health in Connecticut is seeking a Pharmacy Technician to support the medication history process, work with pharmacists and nursing staff, and ensure accurate documentation in the electronic health record.

The role requires high school graduation with pharmacy experience or completion of a pharmacy technician program, and PTCB certification within 12 months. Strong communication and attention to detail are essential, with on-call availability and a patient-centered approach.