Medication Coordinator - Carrick, PA

Altruix; Pittsburgh (Allegheny County); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

401(k) program

Company-paid training

Career advancement opportunities

Job summary

Altruix is seeking a part-time Medication Coordinator to connect our pharmacy with Crossroads Treatment Center. The coordinator will assist individuals with their medications and insurance and build relationships with clinic staff.

This vital role promotes medication adherence for behavioral health clients. Requirements include six months of healthcare experience and the ability to travel daily to the treatment center.

Qualifications

• Minimum of six months of healthcare, behavioral health, or customer service experience.
• Experience in behavioral health or mental health settings preferred.
• Comfortable working with insurance information.

Responsibilities

• Serve as the onsite liaison between clinic and pharmacy.
• Build relationships with clinic staff and patients.
• Support patients with medication-related questions.
• Monitor medication compliance through outreach.

Skills

Healthcare experience

Customer service

Communication skills

Organizational skills

Insurance handling

Job description

It’s not just a job. It’s a mission.

Altruix is a high-touch pharmacy dedicated to serving behavioral health and intellectual and developmental disability populations. Through our pharmacy expertise, Medherent technology, and specialized packaging, we promote medication adherence and improve patient outcomes. Our services help clients take medications as prescribed while reducing administrative burden for providers. Altruix customers achieve measurable results, including 90% adherence rates and a 40% reduction in ER and hospital-related costs. Learn more at www.altruix.com.

Altruix is seeking a Medication Coordinator to serve as the onsite bridge between our partner clinic and Altruix Pharmacy. In this vital onsite role, you'll build relationships with clinic staff, assist individuals with their medications and insurance, and promote Altruix's pharmacy services. Your work will help ensure patients receive the support and medication management they need to thrive.

This is a part-time, onsite position. Each morning, you will report to Crossroads Treatment Center of Carrick, 3000 Brownsville Road Carrick, PA 15210. The schedule is Tuesday 10:00 AM–3:00 PM, Thursday 10:00 AM–3:30 PM, and Friday 10:00 AM–3:00 PM. Reliable transportation and the ability to travel daily to this site in a personal vehicle are required.

Employees hired as Medication Coordinators will be expected to obtain a Pennsylvania Pharmacy Technician Registration. Altruix will provide and pay for the required Pharmacy Technician training and registration process. Once registered, employees may have the opportunity to transition into a Pharmacy Technician role with expanded responsibilities and increased compensation.

RESPONSIBILITIES:

Onsite Liaison & Growth:

• Serve as the onsite liaison between Crossroads Treatment Center and Altruix Pharmacy
• Build and maintain strong relationships with clinic staff and individuals receiving care
• Educate clinic staff and patients on Altruix's pharmacy services and support offerings
• Recruit and enroll patients into Altruix Pharmacy by collecting enrollment forms and insurance information
• Collect prescriptions and facilitate timely transmission to the pharmacy

Medication Access & Follow-Up:

• Ensure patient insurance information is current and accurately maintained
• Support patients with medication-related questions by coordinating communication with pharmacists
• Assist with prior authorizations, insurance issues, and patient assistance programs
• Monitor medication compliance through regular patient outreach (at least monthly)
• Manage prescription refills by monitoring reports and coordinating with prescribers
• Assist with medication deliveries when permitted by state regulations
• Check medication storage areas and monitor medication expiration dates for both personal and house account medications
• Identify medication discrepancies, dose changes, or discontinued medications and communicate concerns appropriately
• Perform other duties as assigned

QUALIFICATIONS:

• Minimum of six (6) months of healthcare, behavioral health, customer service, or related experience
• Experience working in behavioral health or mental health settings preferred
• Sales, outreach, or marketing experience strongly preferred
• Excellent communication and relationship-building skills
• Strong organizational skills and attention to detail
• Comfortable working with insurance information and healthcare documentation
• Willingness to obtain a Pennsylvania Pharmacy Technician Registration through Altruix's company-sponsored training program
• Reliable transportation and the ability to travel daily to the Crossroads Treatment Center of Carrick, PA using a personal vehicle
• Ability to work independently while providing exceptional customer service

BENEFITS:

• Part-time role; benefits eligibility in accordance with Altruix part-time policy
• 401(k) program
• Company-paid Pharmacy Technician training and Pennsylvania Pharmacy Technician Registration
• Career path into a Pharmacy Technician position with expanded responsibilities and increased compensation after registration

EEOC:

Altruix is an Equal Opportunity Employer and does not discriminate in recruiting, hiring, placement, training, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, or other employment practices based on any protected characteristic under federal, state, or local law. Altruix is a drug-free workplace and requires pre-employment drug and alcohol testing as a condition of employment.