Medication Clinic Coordinator: Patient Access & Care Flow

Oklahoma Mental Health Council; Norman (OK); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

Retirement Plan

Paid Time-Off

Holidays

Education Leave

Volunteer Leave

Bonus Eligibility

Long-Term Disability Insurance

Life Insurance

Job summary

Red Rock Behavioral Health Services in Norman, OK seeks a Medication Clinic Coordinator to manage clinic workflow, coordinate patient appointments, document charts, monitor no-show lists, and support clinicians.

The role requires a high school diploma (associates or bachelor’s degree preferred), prior mental health experience, strong interpersonal skills, and the ability to obtain prior authorizations and communicate with providers.

Qualifications

• High school diploma is required; associate's and/or bachelor's degree strongly preferred.
• Previous experience in mental health setting required.
• Demonstrated interpersonal and communication skills.
• Demonstrated experience in use of physical assessments.
• Ability to handle medical emergencies.
• Knowledge/experience with administration of psychotropic medications a plus.

Responsibilities

• Sets up Med Clinic including supplies, charts, sign-in sheet, and tracking charts.
• Works with clients to obtain indigent medication benefits.
• Facilitates smooth flow of clients into Doctor’s office; schedules future appointments.
• Obtains prior authorization from insurance companies.
• Tracks receipt of authorization approvals.
• Assists prescribers with denial of medication payments.
• Closes Med Clinic procedures; notes no shows and disposes of medical waste.
• Coordinates follow-up to no shows; letters/phone calls/referrals; tracks lab results.
• Keeps inventory of supplies; maintains emergency kit; arranges disposal of hazardous waste.
• Obtains required vital signs.
• Performs routine screening; reports to doctor or director on symptoms.
• Maintains active communication with other Red Rock programs.
• Communicates with health care providers, hospitals, and agencies as needed.
• Performs other duties as required.

Skills

Interpersonal communication skills

Medical emergency handling

Physical assessments

Education

High school diploma

Associates degree

Bachelor's degree

Job description

Red Rock Behavioral Health Services in Norman, OK seeks a Medication Clinic Coordinator to manage clinic workflow, coordinate patient appointments, document charts, monitor no-show lists, and support clinicians.

The role requires a high school diploma (associates or bachelor’s degree preferred), prior mental health experience, strong interpersonal skills, and the ability to obtain prior authorizations and communicate with providers.