Medicare Sales Team Lead

Gallagher; South Jordan (UT); On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher, a global leader in insurance, risk management, and consulting, is hiring a Medicare Team Lead in Utah. You’ll lead a team of Medicare Consultants, coach them to deliver outstanding customer experiences, and drive sales and performance goals in a fast‑paced contact center environment.

You’ll monitor metrics, conduct regular coaching, manage onboarding and training, ensure compliance with Medicare regulations, and collaborate with training and operations partners to support business

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• Active Health Insurance License in resident state prior to start date.
• AHIP certification preferred.
• Medicare LOA required for North Carolina residents.
• Experience leading and developing a team of about 10 sales professionals in Medicare/insurance.

Responsibilities

• Lead, coach, and develop a team of approximately 10–15 Medicare Sales Consultants.
• Monitor sales, productivity, quality, and customer experience metrics.
• Conduct regular coaching sessions, performance reviews, and development planning.
• Support new hire onboarding and ongoing training initiatives.
• Ensure adherence to Medicare regulations, carrier requirements, and company policies.

Skills

Team leadership

Coaching

Medicare knowledge

Performance analytics

Regulatory compliance

Education

High school diploma

Bachelor’s degree preferred

Tools

CRM software

Job description

Gallagher, a global leader in insurance, risk management, and consulting, is hiring a Medicare Team Lead in Utah. You’ll lead a team of Medicare Consultants, coach them to deliver outstanding customer experiences, and drive sales and performance goals in a fast‑paced contact center environment.

You’ll monitor metrics, conduct regular coaching, manage onboarding and training, ensure compliance with Medicare regulations, and collaborate with training and operations partners to support business