Medicare Sales Pro — Enrollment & Coverage Expert

First Mid Bank & Trust; Mattoon (IL); On-site; USD 51,000 - 55,000; Full time

Benefits offered by this job

Comprehensive healthcare

Well-being benefits

Paid family leave

Generous PTO

Tuition reimbursement

401(k) with company match

Employee Stock Purchase Plan

Job summary

First Mid Bank & Trust in Mattoon, IL is seeking a Medicare Specialist (Sales) to educate members on Medicare options, support enrollment, and provide ongoing customer service.

You will engage prospective and existing members by inbound and outbound calls, assess needs, recommend plans, and document enrollments and sales activity. A health insurance license is required or must be obtained; high school diploma required; Medicare or health-insurance sales experience preferred.

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Active health insurance license or ability to obtain/licensure as required.
• Experience in Medicare sales, health insurance, customer service, or inside sales preferred.
• Strong communication, interpersonal, and customer service skills.
• Ability to meet sales, production, and enrollment goals.

Responsibilities

• Consult with and educate prospective and existing members on Medicare products, benefits, and coverage options through inbound and outbound calls
• Assess individual needs, recommend appropriate Medicare plans, and facilitate enrollments while delivering a high-quality customer experience
• Meet established production, retention, and performance goals
• Maintain accurate documentation of member interactions, sales activity, and enrollment activity within company systems
• Identify additional coverage needs and cross-selling opportunities while maintaining a member-focused approach
• Stay informed on Medicare guidelines, carrier products, and organizational procedures to ensure accurate communication and service delivery

Skills

Consultative sales

Customer service

Verbal communication

Attention to detail

Enrollment processing

Education

High school diploma

Associate's or Bachelor's degree preferred

Job description

First Mid Bank & Trust in Mattoon, IL is seeking a Medicare Specialist (Sales) to educate members on Medicare options, support enrollment, and provide ongoing customer service.

You will engage prospective and existing members by inbound and outbound calls, assess needs, recommend plans, and document enrollments and sales activity. A health insurance license is required or must be obtained; high school diploma required; Medicare or health-insurance sales experience preferred.