Medicare Provider Relations Specialist

Blue Cross Blue Shield of Wyoming; Cheyenne (WY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Competitive pay

Annual merit increases

Performance-based incentives

Paid time off and holidays

Volunteer hours

Dress for Your Day

Job summary

Blue Cross Blue Shield Wyoming is seeking a Medicare Advantage Provider Relations Representative to support providers, answer questions, and research issues. You will use multiple systems to respond and elevate when needed.

The role emphasizes service excellence, teamwork, and community-focused care. Based in Wyoming, you will join a compassionate, service‑oriented team and help deliver best-in-class provider experience, with on‑the‑job training and opportunities for growth.

Qualifications

• Minimum qualification is a High School diploma or equivalent.
• Experience with accessing multiple database systems is helpful.
• Willingness to learn our products and services and provide provider support.

Responsibilities

• Handle provider questions, research issues, and connect them with resources.
• Respond to inquiries via multiple systems and escalate when needed.
• Serve as a brand ambassador and support a best‑in‑class provider experience.

Skills

Customer service

Phone support

Communication skills

Education

High School diploma or equivalent

Tools

Database systems

CRM systems

Job description

Blue Cross Blue Shield Wyoming is seeking a Medicare Advantage Provider Relations Representative to support providers, answer questions, and research issues. You will use multiple systems to respond and elevate when needed.

The role emphasizes service excellence, teamwork, and community-focused care. Based in Wyoming, you will join a compassionate, service‑oriented team and help deliver best-in-class provider experience, with on‑the‑job training and opportunities for growth.