Medicare Advantage C-SNP Care Coordinator (Non-Clinical)

Astiva Health; Orange (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Astiva Health is seeking a Non-Clinical Case Manager to coordinate services for Medicare Advantage C-SNP members, assessing social, financial, and environmental needs and developing individualized care plans.

You will collaborate with the Interdisciplinary Care Team and community partners to arrange housing, transportation, food assistance, and other supports, while educating members about plan benefits and coordinating referrals.

Qualifications

• Bachelor’s or Master’s degree in Social Work or related field.
• Social work licensure preferred (ACSW accepted; LCSW preferred).
• Experience in case management, care coordination, managed care, healthcare, social services, or community programs.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Coordinate access to community resources and support services.
• Educate members about plan benefits and available resources.
• Perform outreach to engage members and schedule appointments.
• Maintain documentation in case management systems per policy.
• Escalate clinical concerns to licensed staff as required.
• Collaborate with interdisciplinary team to develop care plans.

Skills

Social work

Communication

Case management

HIPAA knowledge

Education

Bachelor’s or Master’s degree in Social Work (BSW or MSW)

Social work licensure preferred (ACSW accepted; LCSW preferred)

Job description

Astiva Health is seeking a Non-Clinical Case Manager to coordinate services for Medicare Advantage C-SNP members, assessing social, financial, and environmental needs and developing individualized care plans.

You will collaborate with the Interdisciplinary Care Team and community partners to arrange housing, transportation, food assistance, and other supports, while educating members about plan benefits and coordinating referrals.