Medical Virtual Assistant (Remote)

Santa Barbara Cottage Hospital; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Virtual Medical Assistant for a full-time, long-term position. The role involves managing referrals, clerical tasks, and ensuring patient satisfaction while maintaining confidentiality. Candidates should be Registered Nurses with relevant experience and strong communication skills.

Qualifications

• Experience working in a hospital setting for at least 6 months.
• Knowledge of HIPAA privacy and security rules.
• Experience using EHR systems and medical software.

Responsibilities

• Obtain and enter information on new referrals.
• Assign nurses and therapists.
• Conduct follow-ups with medical practitioners.

Skills

Communication

Critical Thinking

Confidentiality

Education

Registered Nurse

Job description

Work Remotely!


Job Role: Virtual Medical Assistant (Full time, long term)
Rate: $5 per hour, starting
Working Hours: 8 hours/day (Monday to Friday 08:00 AM – 5: 00 PM CST)
Time Zone: CST
Work Duration: Weekdays


Job Description/Tasks:
-Obtains information on new referrals and enters the details in the database.
-Sends referrals for Physical Therapy (PT), Occupational Therapy (OT) and Speech-Language Therapy (ST)
-Assigns nurses and therapists
-Follows up with medical practitioners to verify details of evaluation and the frequency of scheduling.
-Prefills weekly nursing notes and doing medical scribing
-Doing clerical tasks such as sending and receiving faxes, uploading and organizing records such as therapy visits, patient history and hospitalization records and other related documents
-Doing phone calls to concerned clients on a weekly basis to get customer satisfaction and records patient / family complaints


Technical Requirements:
-Laptop or PC (Win 10, I5, 8GB RAM)
-Wired Internet connection with a speed of at least 30 Mbps
-Backup internet connection
-A headset with a mic (preferably a noise-canceling one)
-Typing speed of more than 50 wpm
-A medical license


Qualifications:
-A Registered Nurse in the Philippines
-Experience working in the hospital set-up for at least 6 months
-Knowledgeable of HIPAA privacy and security rules, including safeguarding patient information and maintaining confidentiality.
-Experience using EHR systems and other medical software.
-Experience working as a medical scribe/receptionist using an EMR system.
-Awareness of potential ethical issues in the medical field and ability to address them appropriately
-Additional certifications in medical assisting or healthcare administration are a plus.
-Awareness of potential ethical issues in the medical field and ability to address them appropriately.
-Exhibits critical thinking abilities to analyze and optimize work performance.
-Excellent spoken and written English communication skills
-Ability to maintain patient and employee confidentiality.
-Requires minimal to no supervision and is self-reliable.
-Typing speed of >50 wpm


Preferences:
-Knowledge in Telos RPM and Axxess