Medical Unit Receptionist- ED

UVA Community Health; Culpeper (VA); Sur place; USD 25 000 - 32 000; Plein temps

Résumé du poste

UVA Community Health in Culpeper, VA is seeking a Medical Unit Receptionist- ED to perform clerical and receptionist duties in the patient care area, supporting the health care team under supervision.

This full-time night position requires a High School Diploma or GED, strong communication, stress resilience, and the ability to work as a team while handling multiple tasks.

Qualifications

• High school diploma or GED required.
• Experience in healthcare preferred; 1 year preferred.
• Excellent verbal and written communication; able to work under stress.

Responsabilités

• Perform clerical and receptionist duties to support patient care area.
• Document care activities under supervision of nursing team.
• Assist with coordinating communications and scheduling as needed.

Connaissances

Communication skills

Team player

Stress management

Computer literacy

Interpersonal skills

Detail oriented

Independent worker

Formation

High School Diploma or GED

Outils

Spreadsheets

Word processing

Office equipment

Description du poste

Job Description

ABOUT US

Medical Unit Receptionist- ED

Job Code: NU5000

Full-time Nights

We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients i n the local setting of UVA Health’s community hospitals, outpatient locations, and provider offices. By combining our team’s talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home.

As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people’s lives every day.

JOB TYPE

Classification: Non Exempt

Supervises Positions:

JOB SUMMARY

Performs clerical and receptionist roles to facilitate the efficient operation and maintenance of the patient care area under the supervision of the health care team members. Provides and documents under the direction and supervision of the Assistant Nurse Manager/Nurse Manager.

QUALIFICATIONS

Education: High School Diploma or GED required.

Experience: 1 year of experience in healthcare preferred. Prior secretary experience preferred. Refer to the Life Support Training Policy for additional details.

Licensure: N/A

Additional Skills/Requirements Required: Demonstrates proficiency in verbal and written communications. Ability to work in a stressful environment. Must be able to work as a “team player” with medical staff, nursing staff, visitors, patients, and other hospital employees. Computer literacy (spreadsheets, word process, packaged systems). Knowledge of operation of general office equipment. Interpersonal communications skills. Detailed oriented. Able to handle stressful situations. Maintain organization when dealing with multiple demands/assignments. Must be able to work independently. Has the ability to set priorities which will expedite essential patient care.

Additional Skills/Requirements Preferred: Experience with answering multiple phone lines. Basic computer skills. Excellent customer service behaviors.

Competencies

• Communications: Communicates effectively with all levels of clinic staff and visitors.
  • Greets and assists visitors to the department.
  • Answers all incoming telephone calls and provides accurate information as needed.
  • Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization.

The incumbent may be asked to perform additional duties as assigned.

PHYSICAL DEMANDS

Physical Demand Code: Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Community Health.

Other

• May require the use of safety equipment, such as HEPA mask, for infection prevention:
• On call responsibilities as directed:
• Ability to travel between campus buildings, remote facilities, and out of town as needed:
• Yes
• Yes
• The base compensation range for this role is $18.43- $23.39 hourly
• Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education. Please note that the pay range does not include any applicable incentive compensation programs such as shift differentials, clinical ladders, and other incentives that may be available for those in eligible positions.