Medical Unit Reception & Records Coordinator

UPMC; Altoona (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

UPMC in Altoona, PA is seeking a Unit Secretary for the T9 LDRP Maternity unit. This full-time, day-shift role (7:00 AM - 7:00 PM) includes handling unit receptionist duties, coordinating clerical tasks, maintaining patient records, and supporting physicians and nursing staff.

You will greet patients, manage calls, file records, assemble charts, and participate in CPI/quality initiatives while upholding hospital policies and patient confidentiality.

Responsibilities

• Assures the delivery of the interdepartmental mail, patients' mail, and flowers by alerting them of the arrival.
• Supports unit-based CPI activities by actively participating in the CPI Process.
• Understands the special needs of consumers with co-occurring disorders (mental health and substance abuse) and utilizes appropriate assessment and intervention techniques
• Completes ongoing age-specific competency validation via defined mechanisms.
• Obtains information for records and assists in the transfer of patients by preparing records for other facilities.
• Answers the telephone promptly and courteously and maintains free-flowing and accurate communications. Takes and delivers messages promptly.
• Greets and assists patients, families, visitors, co-workers, physicians, and other Hospital personnel. Responsible for unlocking and securing the door to the unit on the arrival of visitors and registering visitors.
• Processes requests for patient services from other departments as required.
• Assists during emergencies such as a crisis on the unit, cardiac arrest, disaster, etc., with thorough knowledge of own role.
• Attends unit staff meetings.
• Responsible for ordering all forms, keeping them up to date, and distributing as needed.
• Assembles and records patient information on charts, files, laboratory, and x-ray reports on patient charts, and checks discharge charts for completeness.
• Functions as a unit receptionist and coordinates clerical tasks essential to the operation of the unit.
• Maintains patient records, including labeling, incorporating appropriate forms, ensuring completion, overseeing general appearance, and monitoring their location.
• Maintains a satisfactory physical environment for the patient by reporting potential safety hazards and needed repairs to appropriate personnel.

Job description

UPMC in Altoona, PA is seeking a Unit Secretary for the T9 LDRP Maternity unit. This full-time, day-shift role (7:00 AM - 7:00 PM) includes handling unit receptionist duties, coordinating clerical tasks, maintaining patient records, and supporting physicians and nursing staff.

You will greet patients, manage calls, file records, assemble charts, and participate in CPI/quality initiatives while upholding hospital policies and patient confidentiality.