Unit Secretary

UPMC; Fairview Township (Erie County); On-site; USD 32,000 - 42,000; Full time

Job summary

UPMC is seeking a Unit Secretary for the T9 LDRP Maternity unit. This full-time daytime position runs from 7:00 AM to 7:00 PM, with every other weekend and every other holiday. Responsibilities include indirect patient care, unit reception, and clerical coordination to support smooth unit operations.

The role emphasizes accurate record keeping, effective communication with patients and staff, and participation in performance improvement activities aligned with hospital policies.

Responsibilities

• Assures the delivery of interdepartmental mail, patients' mail, and flowers.
• Supports CPI process in the unit.
• Assists in information gathering for records and transfer of patients.
• Answers telephone promptly and maintains clear communications.
• Greets and assists patients, families, visitors, and staff; unlocks and secures doors and registers visitors.
• Processes requests for patient services from other departments as required.
• Assists during emergencies and participates in unit meetings.
• Manages forms and records, ensuring proper organization and labeling.
• Maintains patient records and the unit’s physical environment.

Job description

Unit Secretary - T9 LDRP Maternity

Full-time, Day Shift, 7:00 AM - 7:00 PM, Every other weekend and every other holiday.

AFSCME - Union

Posted: September 21, 2026

Purpose

Provides indirect patient care in the medical/surgical setting. Meets the communication needs of patients and families, departmental staff, and medical staff. Prepares and compiles records in the nursing unit. Initiates directions from the physician and the nursing staff. Participates in performance improvement activities. Maintains regulatory agency requirements, nursing and hospital policies and procedures, and standards.

Responsibilities

• Assures the delivery of the interdepartmental mail, patients' mail, and flowers by alerting them of the arrival.
• Supports unit-based Continuous Performance Improvement (CPI) activities by actively participating in the CPI Process.
• Understands the special needs of consumers with co-occurring disorders (mental health and substance abuse) and utilizes appropriate assessment and intervention techniques
• Completes ongoing age-specific competency validation via defined mechanisms.
• Obtains information for records and assists in the transfer of patients by preparing records for other facilities.
• Answers the telephone promptly and courteously and maintains free-flowing and accurate communications. Takes and delivers messages promptly.
• Greets and assists patients, families, visitors, co-workers, physicians, and other Hospital personnel. Responsible for unlocking and securing the door to the unit on the arrival of visitors and registering visitors.
• Processes requests for patient services from other departments as required.
• Assists during emergencies such as a crisis on the unit, cardiac arrest, disaster, etc., with thorough knowledge of own role.
• Attends unit staff meetings.
• Responsible for ordering all forms, keeping them up to date, and distributing as needed.
• Assembles and records patient information on charts, files, laboratory, and x-ray reports on patient charts, and checks discharge charts for completeness.
• Functions as a unit receptionist and coordinates clerical tasks essential to the operation of the unit.
• Maintains patient records, including labeling, incorporating appropriate forms, ensuring completion, overseeing general appearance, and monitoring their location.
• Maintains a satisfactory physical environment for the patient by reporting potential safety hazards and needed repairs to appropriate personnel.