Medical Transport Dispatch Specialist (Flexible Shifts)

Brewster/EasCare Ambulance; Weymouth (MA); On-site; USD 30,000 - 41,000; Full time

Job summary

Brewster/EasCare Ambulance in Weymouth, MA is seeking an EMD/Dispatch professional for day and night shifts in the Dispatch/Communications Center. The role focuses on timely transport dispatch, crew accountability, and customer communications.

Ideal candidates have strong phone and email skills, formal education preferred, and the ability to multi-task in a fast-paced environment. This non-exempt position offers weekend/evening availability.

Qualifications

• High school diploma or GED preferred.
• Knowledge of medical terminology preferred but not required.
• Strong communication via phone and email required.
• Customer service experience in an office environment preferred.
• Ability to work in a team setting.
• Detail oriented, punctual, able to multi-task in a fast paced environment.
• Experience in data entry and MS Office/Windows 7 preferred.

Responsibilities

• Dispatching transport requests and relaying information to field crews.
• Ensure all transport requests are picked up in a timely manner.
• Ensure crews are accounted for at all times and callers notified of delays.
• Update the schedule throughout the shift.
• Perform all duties of the customer service representative.

Skills

High school diploma

Medical terminology

Phone & email communication

Customer service

Team player

Multi-tasking

Data entry

Microsoft Office

Windows 7

Education

High school diploma or GED

Job description

Brewster/EasCare Ambulance in Weymouth, MA is seeking an EMD/Dispatch professional for day and night shifts in the Dispatch/Communications Center. The role focuses on timely transport dispatch, crew accountability, and customer communications.

Ideal candidates have strong phone and email skills, formal education preferred, and the ability to multi-task in a fast-paced environment. This non-exempt position offers weekend/evening availability.