EMS Dispatcher: Life-Saving Coordination with Flexible Shifts

MMT Ambulance; Cleveland (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible schedules

CAPCE training access

Health insurance

Job summary

MMT Ambulance is seeking a dedicated Dispatcher to ensure effective coordination between field staff and healthcare facilities. You will coordinate transport requests, dispatch ambulances, and relay critical information to crews to guarantee timely patient transport.

The role requires clear English communication, accuracy, and the ability to work in a fast-paced environment. Ideal candidates have a high school diploma and knowledge of medical terminology, with prior dispatch or medical

Qualifications

• Minimum of a high school diploma or equivalent.
• Prior Dispatch or medical experience preferred.
• Knowledge of medical terminology.
• Proficiency in spelling and writing English.
• Strong communication skills and ability to work in a team environment.

Responsibilities

• Coordinate communication between field staff and facilities to ensure timely ambulance transports.
• Dispatch transport requests efficiently and relay information to field crews.
• Ensure crews are accounted for at all times and updates delays to callers.
• Operate computers, software, and the multi-line phone system accurately.

Skills

Strong communication

High stress tolerance

English fluency

Medical terminology

Geography knowledge

Team collaboration

Education

High school diploma or equivalent

Tools

Multi-line phone system

Dispatch software

Job description

MMT Ambulance is seeking a dedicated Dispatcher to ensure effective coordination between field staff and healthcare facilities. You will coordinate transport requests, dispatch ambulances, and relay critical information to crews to guarantee timely patient transport.

The role requires clear English communication, accuracy, and the ability to work in a fast-paced environment. Ideal candidates have a high school diploma and knowledge of medical terminology, with prior dispatch or medical