Medical Support Assistant (Office Automation)

US Military Treatment Facilities under DHA; Portsmouth (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Portsmouth Naval Medical Center in Portsmouth, VA is seeking a medical clerical support assistant to aid Pediatric Medical Home physicians and professional nurses. The role covers scheduling, data entry, patient flow coordination, and receptionist duties to ensure efficient clinic operations.

Applicants must be a US citizen and meet education/experience requirements; a qualified typist (40 wpm) and proficiency with office automation tools are essential. DHA applies to DoD personnel recruitment.

Qualifications

• One year specialized experience scheduling patient/provider appointments.
• Proficiency typing 40 words per minute with minimal errors.
• Experience using office automation software to enter or retrieve data.
• Receptionist duties experience.

Skills

Typing 40 wpm

Scheduling appointments

Data entry

Receptionist duties

Education

Four years of education above high school in business/secretarial/technical field

Tools

Microsoft Office

Job description

About the Position:

The position is located at Portsmouth Naval Medical Center in Portsmouth, VA. The MSA performs a variety of medial clerical support duties which facilitates the work of the Pediatric Medical Home physicians and professional nurses.

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

Who May Apply:

US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year specialized experience which includes scheduling patient and/or coordinating provider appointments; utilizing office automation software to enter or retrieve data; and performing receptionist duties. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR

Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.