Medical Support Assistant (Greeter) - Clinton - IHS

MCSG Technologies; Clinton (OK); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated individual to provide medical support services within their Administration department. This role involves performing essential receptionist duties, managing patient registrations, and maintaining medical records while ensuring compliance with facility policies. The ideal candidate will possess excellent communication skills and a strong customer service orientation. Join a team that plays a crucial role in enhancing patient experiences and supporting the healthcare mission in the community.

Qualifications

• Experience in medical support services and patient interaction.
• Ability to manage medical records and patient documentation.

Responsibilities

• Perform receptionist duties, including patient check-in and inquiries.
• Maintain and update medical records and assist in billing processes.

Skills

Receptionist Duties

Patient Registration

Medical Record Management

Communication Skills

Customer Service

Education

High School Diploma

Background Check

Job description

Job Details

IHS Clinton - Clinton, OK Full Time Job Location Position Type

Admin - Clerical Job Category

Description

JOB SUMMARY: Provide medical support services for the Administration department at Clinton Service Unit.

PRIMARY DUTIES:

• Performs receptionist duties such as receiving patients, visitors, and calls; referring calls to appropriate staff; escorting patients; scheduling and checking in appointments; answering inquiries; operating paging systems; communicating with outside agencies and internal departments.
• Interview patients to obtain accurate registration information, including demographics, Tribal enrollment, and third-party resources.
• Educate patients on required forms and obtain signatures to facilitate billing and facility policies.
• Determine patient eligibility based on the Oklahoma City Area Eligibility Policy, verifying necessary documentation.
• Maintain and update medical records, including handling of documents and updating life events.
• Participate in revenue cycle processes, perform screening for third-party resources, and refer patients to benefit coordinators as needed.

EDUCATION/CERTIFICATION:

• Background check required.

SECURITY CLEARANCE:

• Public Trust