Medical Support Assistant - Family Health - contract

Prairie Band LLC; Virginia (MN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an experienced Medical Support Assistant to join their team at a community health center. This full-time position offers the chance to make a meaningful impact in healthcare by providing essential support to patients and staff. Responsibilities include managing patient records, scheduling appointments, and ensuring compliance with healthcare regulations. Ideal candidates will have a strong background in medical office environments, excellent communication skills, and a commitment to patient care. If you are passionate about healthcare and ready to contribute to a vital community resource, this opportunity is for you.

Benefits

11 Paid Federal Holidays

Benefit Options

Full-Time Hours

Professional Development Opportunities

Qualifications

• 2-3 years of experience in a medical office environment required.
• Current certification in BLS (Basic Life Support) is mandatory.

Responsibilities

• Provide professional customer service and assist with patient inquiries.
• Manage medical records and ensure compliance with healthcare regulations.
• Schedule appointments and verify insurance information.

Skills

Communication Skills

Interpersonal Skills

Attention to Detail

Organizational Skills

Customer Service

Education

High School Diploma or Equivalent

Completion of Accredited Medical Assistant Program

Certified/licensed Medical Assistant Certificate

Tools

Electronic Health Records (EHR)

RPMS

PMAS Systems

Job description

Description

Join Our Team as an Experienced Medical Support Assistant!

We invite you to join our team as an experienced Medical Support Assistant! We are excited to present a rewarding opportunity for compassionate and skilled Medical Support Assistants or Medical Assistants to join our team at the Taos-Picuris Indian Health Center, located in the beautiful Taos, NM. This is a full-time, in-person contract role that allows you to make a positive impact in our community. If you have experience in family medicine, urgent care, or family clinics, we invite you to explore this rewarding role where you can make a valuable contribution.

Here’s what you need to know:

• Family Health Clinic, Medical Support Assistant
• Up to a 1-year contract, with extension options
• Full-Time hours, 8-hour day shifts
• Monday through Friday 8am-5pm
• 11 paid Federal Holidays
• Benefit options
• Basic Life Support CLS certification is required
• Medical Office experience Required
• CMA Certification preferred
• Fully Onsite
• Previous IHS experience preferred
• Adult and Pediatric
• Local contractors are encouraged to apply!

What You’ll Do:

• Provide professional customer service to patients and internal staff.
• Answer phone calls and assist with inquiries.
• Register and check in patients; update demographic and insurance information.
• Schedule, reschedule, and cancel appointments across multiple departments.
• Verify and document third-party insurance (Medicare, Medicaid, Private, VA).
• Scan and upload documents into Electronic Health Records (EHR).
• Process and track referrals, approvals/denials, and purchase orders.
• Manage medical records and ensure accurate release of information per HIPAA and federal laws.
• Assist with ROI requests, document disclosures, and monitor processing timelines.
• Conduct data entry, abstraction, and audits across RPMS, EHR, PMAS systems.
• Support technical troubleshooting with Site Manager as needed.
• Maintain strict patient confidentiality and compliance with healthcare regulations.
• Participate in tribal community events and complete required onboarding and trainings.

Want to know more? Check out this link for details about our clinic and the surrounding area: https://www.ihs.gov/Albuquerque/healthcarefacilities/taospicuris.

Additional Duties:

Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor.

Indian Preference Exercised:

Prairie Band, LLC is subject to Title 22: Employment Code of the Prairie Band Potawatomi Nation. In accordance with Title 22, this position is designated as a TIER 2 position. Preference will be given to individuals to the extent required pursuant to Section 22-2-4(B).

Requirements

• Excellent communication and interpersonal skills
• 2-3 Years of Experience in a medical office environment
• Family Health Medical Assistant experience needed
• High school diploma or equivalent required
• Completion of an accredited Medical Assistant program
• Certified/licensed Medical Assistant Certificate preferred
• Current certification in BLS (Basic Life Support) required
• Certifications and licenses must be active, unrestricted, and free of disciplinary action in a State, the District of Columbia, the Commonwealth of Puerto Rico, or a Territory of the United States.
• Strong attention to detail and accuracy
• Excellent computer and organizational skills required
• Must be a US Citizen
• Must be willing to submit to a federal background check

If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity. Apply today to meet with a member of our recruitment team!