Medical Support Assistant (Advanced)

VA Detroit; Houston (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

Join a leading healthcare organization as a Medical Support Assistant (Advanced) in Houston, Texas. This role involves providing administrative support within a teaching department, coordinating patient care, and ensuring compliance with medical records. Ideal candidates will possess strong communication and organizational skills and have relevant clerical experience. Enjoy competitive benefits including paid time off and retirement plans.

Benefits

Paid Time Off

Parental Leave

Child Care Subsidy

Retirement Plans

Insurance Options

Qualifications

• Six months of clerical or administrative experience or education above high school.
• One year of specialized experience in scheduling and patient support for GS-06.

Responsibilities

• Collaborating with an interdisciplinary team to provide imaging services.
• Managing patient information, scheduling, and appointment coordination.
• Training other MSAs at the advanced level.

Skills

Communication

Organization

Collaboration

Education

High School Diploma

Job description

Join to apply for the Medical Support Assistant (Advanced) role at VA Detroit.

Summary
This Medical Support Assistant (Advanced), also known as an Advanced Medical Support Assistant (AMSA), is located in the Diagnostic & Therapeutic Care Line at the Michael E. DeBakey VA Medical Center, Houston, Texas.

Duties
The role involves administrative support within a complex, teaching department providing a range of imaging services. Responsibilities include:

1. Collaborating with an interdisciplinary team to provide imaging services.
2. Coordinating patient access and care with the care team.
3. Communicating effectively with patients, departments, and external agencies.
4. Managing patient information, scheduling, and appointment coordination.
5. Participating in team huddles and adjusting workflows as needed.
6. Monitoring pre-appointment requirements and ensuring proper documentation.
7. Training other MSAs at the advanced level.
8. Ensuring compliance with policies and managing electronic medical records and scheduling systems.

Work Schedule: Typically Monday - Friday, 8:00 am - 4:30 pm, with schedule adjustments based on agency needs.

Benefits and Compensation: Competitive salary, paid time off, parental leave, child care subsidy, retirement plans, insurance options, no telework, and other federal benefits.

Requirements: Must be a U.S. citizen, proficient in English, and able to pass background checks and health screenings. Participation in seasonal flu vaccination is mandatory.

Qualifications: Six months of clerical or administrative experience or education above high school. For GS-06, one year of specialized experience in scheduling, patient support, and knowledge of medical terminology is required, along with demonstrated KSAs such as communication, organization, and collaboration skills.