Medical Support Assistant

U.S. Department of Veterans Affairs; Yukon (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

U.S. Department of Veterans Affairs in Oklahoma is seeking a Medical Support Assistant (MSA). The MSA handles receipt, intake and indexing of health and administrative information, and assists with scheduling appointments in line with VHA guidelines.

The role provides advisory and technical support to Veterans and beneficiaries, coordinates administrative activities in the medical center area, and supports staff with a range of clerical duties as part of patient care operations.

Job description

The Medical Support Assistant (MSA) performs duties related to the receipt, intake and indexing of health and administrative information by interfacing with personal computer applications. The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.

Duties

IMPORTANT NOTICE: This is an open continuous announcement and will remain open until September 30, 2027. Qualified applicants will be considered and referred as vacancies become available.

This announcement may close without advanced notice.

The Medical Support Assistant (MSA) is responsible for providing advisory and technical assistance to Veterans and beneficiaries who come to the medical center seeking medical care, experiencing problems or requesting information. The incumbent is also responsible for coordinating all admin activity in the immediate area and to provide support and assistance to the staff. The duties of a Medical Support Assistant may include, but are not limited to: