Medical Support Assistant

Willow Elite Group; Raleigh (NC); On-site; USD 65,000 - 88,000; Full time

Benefits offered by this job

Health insurance

401(k) or pension

Paid time off

Job summary

Willow Elite Group in Raleigh, NC is seeking a Medical Support Assistant for a full-time role. The position offers a salary range of $65,000 to $88,192 per year and ends November 23, 2026.

You will manage patient records, schedule appointments, and coordinate with doctors, nurses, and staff to ensure timely patient care. Responsibilities include assisting with patient examinations, preparing equipment, and supporting healthcare professionals during procedures.

Qualifications

• High school diploma or equivalent; healthcare experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills; ability to manage multiple tasks.
• Attention to detail and commitment to safety and hygiene.
• Team player with willingness to learn.
• Valid driver’s license and reliable transportation.

Responsibilities

• Assist healthcare providers with patient care tasks, including preparing treatment areas, sterilizing equipment, and managing patient records.
• Coordinate patient appointments, admissions, and discharges, ensuring smooth and efficient healthcare processes.
• Communicate effectively with patients, families, and healthcare staff to ensure accurate information and support.
• Maintain a clean and organized treatment environment, adhering to all safety and hygiene protocols.
• Assist in the preparation and distribution of medications, following all safety guidelines.
• Participate in staff meetings and training sessions to ensure continuous learning and improvement.

Skills

Communication skills

Organization

Attention to detail

Teamwork

Driver's license

Education

High school diploma or equivalent

Job description

Willow Elite Group, a leading healthcare provider, is hiring a Medical Support Assistant in Raleigh, NC. This full-time role offers a salary range of $65,000 to $88,192 per year. The position is valid until November 23, 2026.

The Medical Support Assistant plays a crucial role in the healthcare setting by managing patient records, which includes updating and maintaining accurate information, scheduling appointments, and coordinating with other departments to ensure timely and efficient patient care. This involves communicating with various healthcare professionals, such as doctors, nurses, and administrative staff, to gather necessary information and facilitate seamless operations within the facility. The role also encompasses providing clinical support, which may include assisting with patient examinations, preparing medical equipment, and supporting healthcare professionals during procedures. Additionally, the Medical Support Assistant ensures smooth operations by organizing and distributing necessary supplies, managing the reception area, and handling patient inquiries and concerns. Overall, the position requires strong organizational skills, attention to detail, and the ability to work well under pressure in a fast-paced environment.

This position is based in Raleigh, NC, and will be part of a collaborative team in a healthcare setting. The Medical Support Assistant will work closely with doctors, nurses, and other staff members to deliver high-quality patient care.

The annual salary for this position typically falls within the range of $65,000 to $88,192. This compensation package may also encompass various benefits, such as comprehensive health insurance coverage, retirement plans like a 401(k) or pension scheme, and paid time off, including vacation days, sick leave, and possibly holidays. The exact benefits offered can vary depending on the specific job offer and the company's policies.

Applicants should have a high school diploma or equivalent, and previous experience in a healthcare support role is preferred. Strong communication skills and the ability to work in a fast-paced environment are essential.

Interested candidates are invited to submit their applications through the company's official website by the deadline of November 23, 2026. The company's human resources department will review these applications on a rolling basis, which means that as soon as a candidate submits their application, it will be processed. To ensure the best possible chance of being considered, candidates are strongly encouraged to submit their applications as early as possible. This approach allows the company to maintain a consistent and fair evaluation process, as well as to accommodate the potentially high volume of applications that may be received.

What You Will Do:

• Assist healthcare providers with patient care tasks, including but not limited to, preparing treatment areas, sterilizing equipment, and managing patient records.
• Coordinate patient appointments, admissions, and discharges, ensuring smooth and efficient healthcare processes.
• Communicate effectively with patients, families, and healthcare staff to ensure accurate information and support.
• Maintain a clean and organized treatment environment, adhering to all safety and hygiene protocols.
• Assist in the preparation and distribution of medications, following all safety guidelines.
• Participate in staff meetings and training sessions to ensure continuous learning and improvement.

What You Bring:

• A high school diploma or equivalent, with a preference for relevant experience or certification in healthcare.
• Excellent communication and interpersonal skills, with the ability to interact professionally with patients, families, and staff.
• Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.
• Attention to detail and a commitment to maintaining high standards of safety and hygiene.
• Ability to work well in a team environment, with a positive attitude and willingness to learn.
• Valid driver's license and reliable transportation, as the role may require travel to various healthcare facilities.