Medical Office Assistant – Front Desk & Clinical Support

Qualified Staffing; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Qualified Staffing is recruiting Medical Office Assistants for healthcare practices in the Raleigh area. Roles include front desk, administrative tasks, patient coordination, and clinical support depending on experience.

We seek friendly, dependable professionals with medical office experience, EMR familiarity, and strong communication skills. Daytime, full-time positions are available across multiple practices, with responsibilities varying by role.

Qualifications

• Experience in medical offices or medical reception preferred.
• Familiarity with EMR/EHR systems.
• Strong communication and organizational skills.
• Experience with scheduling, insurance verification, or terminology is a plus.
• Certification as Medical Assistant is a plus for clinical roles.

Responsibilities

• Greet patients and provide excellent customer service.
• Answer phones, schedule appointments, and manage inquiries.
• Verify insurance information and collect copayments.
• Maintain patient records and update EMR.
• Assist with patient check-in and check-out.
• Coordinate referrals, medical records, and provider schedules.

Skills

Medical office experience

Customer service

Scheduling & coordination

Communication

Organizational skills

Medical terminology

Education

Medical Assistant certification

Tools

EMR/EHR systems

Job description

Medical Office Assistant – Front Desk & Clinical Support

Raleigh, NC | Full-Time | Monday–Friday | Day Shift

Qualified Staffing is recruiting experienced Medical Office Assistants, Medical Receptionists, and Medical Assistants for current and upcoming opportunities with healthcare practices in the Raleigh area!

We are looking for friendly, dependable, and detail-oriented individuals who enjoy working with patients and supporting busy medical offices.

Opportunities may include front desk, administrative, patient coordination, and clinical support responsibilities depending on experience and the position.

Responsibilities May Include

• Greet patients and provide excellent customer service.

• Answer phones, schedule appointments, and manage patient inquiries.

• Verify insurance information and collect copayments.

• Maintain accurate patient records and update electronic medical records (EMR).

• Assist with patient check-in and check-out.

• Coordinate referrals, medical records, and provider schedules.

• Support clinical staff with patient intake, vital signs, and exam room preparation when qualified.

• Maintain patient confidentiality and follow HIPAA guidelines.

Qualifications

• Previous medical office, medical receptionist, or medical assisting experience preferred.

• Familiarity with electronic medical records (EMR/EHR) systems.

• Strong computer, communication, and organizational skills.

• Experience with patient scheduling, insurance verification, or medical terminology is a plus.

• Medical Assistant certification is a plus for clinical opportunities.

• Professional, dependable, and comfortable working in a fast-paced healthcare environment.

Why Apply?

• Full-time, daytime opportunities

• Monday–Friday schedules for many positions

• Administrative and clinical opportunities based on your experience

• Opportunities with established healthcare practices in the Raleigh area

• Compensation varies based on experience and position