Medical Assistant

Birch West; Charlotte (NC); On-site; USD 90,000 - 117,000; Full time

Job summary

Birch West in Charlotte, NC seeks a Medical Assistant for a full-time role to support doctors and nurses. You will schedule appointments, take histories, prep patients for exams, assist during procedures, and maintain accurate medical records.

The position offers a competitive salary ($90,000–$117,067) and a benefits package including health, dental, vision, and a 401(k) with employer matching. Applicants should have a high school diploma and 1–3 years of medical office experience; CMA/RMA

Qualifications

• High school diploma or equivalent; CMA/RMA certification is a plus.
• 1–3 years of experience in a medical office or healthcare facility.
• Excellent communication and interpersonal skills; ability to work well in a team.

Responsibilities

• Assist doctors and nurses with patient care, including taking vital signs and preparing for exams.
• Administer medications and treatments as directed by the healthcare team.
• Schedule appointments, maintain patient records, and handle insurance and billing.
• Maintain a clean and organized work environment, following safety and infection control protocols.
• Provide clerical support, including answering phones and greeting patients.
• Stay up-to-date with latest medical practices through ongoing education.

Skills

Communication

Interpersonal skills

Attention to detail

Teamwork

Education

High school diploma or equivalent

Medical Assisting certificate or degree

Job description

Birch West, a leading healthcare provider in Charlotte, NC, seeks a Medical Assistant. This FULL_TIME role involves providing top-tier patient care, collaborating with doctors, nurses, and other professionals. The position offers a salary range of $90,000 - $117,067.

As a Medical Assistant, you'll perform a variety of tasks including scheduling appointments, taking patient histories, preparing patients for exams, and assisting during procedures. You'll also manage medical records, communicate with patients and staff, and ensure a smooth flow of patient care.

You'll join our team at our state-of-the-art facilities in Charlotte, NC, where you'll find cutting-edge technology and a team of highly skilled and compassionate professionals. Our workplace is equipped with the latest medical equipment, including advanced diagnostic tools and state-of-the-art surgical instruments. We foster a collaborative and patient-centered environment, where our team works together to provide the best possible care for our patients. Our professionals are not only highly skilled in their respective fields but also deeply compassionate, ensuring that every patient receives the attention and care they deserve. We believe in the power of teamwork and the importance of putting the patient first, which is reflected in our daily operations and interactions.

The position offers a comprehensive benefits package, which includes health, dental, and vision insurance, as well as a 401(k) plan with employer matching contributions. The health insurance plan covers a wide range of medical services, including doctor visits, hospital stays, and prescription medications. Dental insurance provides coverage for routine check-ups, cleanings, and necessary treatments, while vision insurance helps with eye exams, glasses, and contact lenses. The salary range is $90,000 to $117,067, reflecting your skills and experience, and is subject to annual reviews based on performance and market conditions.

To excel in this role, you should have a high school diploma or equivalent, and at least one year of experience as a Medical Assistant. Familiarity with electronic health records and medical terminology is beneficial. Strong communication and interpersonal skills are essential.

Application deadline: 2026-11-23.

What you will do:

1. Assist doctors and nurses with patient care, including taking vital signs, preparing patients for exams, and providing basic medical procedures.
2. Administer medications and treatments as directed by the healthcare team.
3. Schedule appointments, maintain patient records, and handle insurance and billing.
4. Maintain a clean and organized work environment, following all safety and infection control protocols.
5. Provide clerical support, including answering phones, greeting patients, and assisting with administrative tasks.
6. Stay up-to-date with the latest medical practices and technologies through continuous education and training.

What we need:

1. High school diploma or equivalent, with a preference for those with a certificate or degree in Medical Assisting or a related field.
2. 1-3 years of experience in a medical office or healthcare facility, with a strong background in patient care.
3. Certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) is a plus.
4. Excellent communication and interpersonal skills, with the ability to work well in a team environment.
5. Attention to detail, with the ability to manage multiple tasks and meet deadlines.
6. Comfortable working in a fast-paced, high-stress environment, with the ability to remain calm and professional under pressure.