Medical Staff Services Manager - Credentialing & Compliance

LBMMC-MCWHLB Hospital; Long Beach (CA); On-site; USD 113,000 - 169,000; Full time

Benefits offered by this job

Health insurance

Bonus opportunities

Shift differentials

Job summary

MemorialCare Health System (Long Beach Memorial Medical Center) is seeking a Manager to oversee Medical Staff Services, ensuring regulatory compliance and credentialing for physicians and allied professionals. You will lead the staff, coordinate with medical leadership, and guide policy adherence across bylaws and procedures.

The role emphasizes OPPE processes, performance improvement, and collaboration with hospital committees.

Qualifications

• Minimum 5 years’ medical staff services experience required.
• Minimum 3 years’ leadership experience preferred.
• Knowledge of medico-legal issues and laws, regulatory agency requirements and standards; medical terminology.
• Strong interpersonal and supervisory skills.
• Strong organizational skills and the ability to communicate effectively utilizing both written and verbal skills.
• Must have excellent knowledge of credentialing functions and regulatory standards.
• Has independent problem solving skills and decision-making abilities; flexibility, perseverance, and diplomacy.

Responsibilities

• Ensures regulatory compliance with the day-to-day functions of Medical Staff Services.
• Guides the Medical Staff leaders in proper credentialing procedures and quality issues, and oversees the day-to-day credentialing processes for physicians and allied health professionals.
• Responsible for other Medical Staff functions including, but not limited to: medical staff committee and department meetings, medical staff representation in hospital-wide committees and functions, and communication with the medical staff.
• Supervises staff within the medical staff services department on day-to-day operations.
• Responsible for Ongoing Professional Practice Evaluation (OPPE) to assure compliance with set timelines, reporting, policy and procedures.
• Assists the Director in providing managerial support to the staff and acts in the capacity of the Medical Staffs Director’s designee in charge of the office when the Director is absent from the facility. Demonstrates leadership skills and effectively allocates resources. Assists the Director in identifying opportunities for improvement or special projects, and acts as a facilitator in implementation.
• Maintains current knowledge of Joint Commission accreditation standards, State and Federal regulatory requirements.
• Maintains current knowledge of LBMMC and MCWH Medical Staff Bylaws, Rules and Regulations, Policies and Procedures.
• Performs all responsibilities in accordance with Medical Staff Bylaws, Rules and Regulations, Policies and Procedures, accreditation standards, and state and federal regulatory requirements.
• Ensures that resource equipment, supplies, and manuals are ordered, updated, and maintained for all assigned areas of responsibility.
• Assesses areas for improvement within assigned areas of responsibility, develops and implements related policies and procedure, ensures timely updates to credentialing policies and practices.
• Acts as the MSO liaison for Vizient.

Skills

Medical staff services

Leadership

Credentialing

Regulatory knowledge

Communication

Organizational skills

Problem solving

Diplomacy

Education

Bachelor's Degree or equivalent

CPMSM certification

Job description

MemorialCare Health System (Long Beach Memorial Medical Center) is seeking a Manager to oversee Medical Staff Services, ensuring regulatory compliance and credentialing for physicians and allied professionals. You will lead the staff, coordinate with medical leadership, and guide policy adherence across bylaws and procedures.

The role emphasizes OPPE processes, performance improvement, and collaboration with hospital committees.