Medical Staff Services Director - Credentialing & Quality

Citizensmemorial; Bolivar (MO); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive wages

Annual merit increases

Employee wellness program

Job summary

Citizens Memorial Hospital in Bolivar, Missouri seeks a Director of Medical Staff Services to lead governance, credentialing, and quality programs across our health system. You will partner with the Chief Medical Officer, clinical leaders, and departments to ensure compliant, high‑quality care.

You will direct credentialing, privileging, peer review, education, onboarding, data analytics, and performance management while building a collaborative team focused on service, confidentiality, and

Qualifications

• Education as specified is required; master's preferred.
• Experience in medical staff services, credentialing, healthcare quality, governance, or related leadership.
• Professional credentials such as CPMSM, CPCS, CPHQ or equivalent preferred.

Responsibilities

• Medical Staff Governance: support the organized medical staff and governance structure.
• Credentialing and Privileging: direct credentialing and privileging lifecycle for physicians and allied professionals.
• Professional Practice Evaluation and Quality of Care: establish and oversee quality and safety processes.
• Peer Review: coordinate confidential, timely reviews of quality-of-care concerns.
• Medical Staff Education: develop ongoing education programs from quality data and regulatory changes.
• Medical Staff Support and Engagement: act as a trusted resource for medical staff and leaders.
• Regulatory and Accreditation Compliance: readiness for CMS, Joint Commission, and regulators.
• Provider Life Cycle and Onboarding: partner to streamline onboarding and offboarding.
• Data, Analytics, and Performance Management: develop and monitor Medical Staff KPIs.
• Leadership and Department Management: recruit and develop a high-performing team.

Skills

Governance & leadership

Credentialing

Privileging

Quality & patient safety

Peer review

Education program leadership

Staff engagement

Regulatory compliance

Onboarding & offboarding

Analytical skills

Communication

Change leadership

Rural healthcare understanding

Education

Bachelor's degree in healthcare administration, business administration, nursing, health information management, or related field

Master's degree in healthcare administration, business, nursing, public health, or related field

Job description

Citizens Memorial Hospital in Bolivar, Missouri seeks a Director of Medical Staff Services to lead governance, credentialing, and quality programs across our health system. You will partner with the Chief Medical Officer, clinical leaders, and departments to ensure compliant, high‑quality care.

You will direct credentialing, privileging, peer review, education, onboarding, data analytics, and performance management while building a collaborative team focused on service, confidentiality, and